Overall 9+ Years of professional IT experience and 7+ years of experience in ServiceNow platform as both Developer and Administrator. Experience in the IT industry involved in providing ITIL and IT Service Management Solutions in IT Infrastructure with expertise in the ITSM suite (ServiceNow).  End to End Development and Customization of Incident/Problem and Change management applications per ITIL and Invesco's processes and policies. As aService Now Developer with experience on implementing end-to-end Service Catalog, Incident Management, Configuration & Asset Management, Change Management and Release Managementwith extensive knowledge on Content Management System.