Varun Ahuja Email and Phone Number
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Over 15 years of experience on CRM Projects including Solution Designing, Business Analysis, Application Development, Product Implementation, Project Delivery and Program/ Account Management. This experience is across BFSI, Retail, Pharma and Manufacturing domains, and across Siebel, MS Dynamics and Salesforce platforms. Result oriented professional possessing sound business, technical and project management skills. Extensive experience working in 24x7 Support Model and operating as an Agile Team. Proficient in dealing with customers across countries and time zones in different functional areas. Good flair in learning new methodologies and concepts, with proven track record for meeting objectives and deadlines with high quality.
Techmatrix Consulting
View- Website:
- techmatrixconsulting.com
- Employees:
- 97
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Senior Project ManagerTechmatrix Consulting Nov 2022 - PresentPune, Maharashtra, India
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ManagerPwc India Jun 2022 - Nov 2022Pune, Maharashtra, India -
Principal ConsultantCrmnext Oct 2021 - Jun 2022Noida, Uttar Pradesh, India• Owning program management of different client CRM implementation.• Leading cross-functional multiple critical programs in parallel with Multi-disciplinary stakeholders (Strategy, Growth, Technology, Devops, QA, third party etc.)• Collaborating effectively with cross-functional business, Product and software development teams to solve problems and implement CRM Solutions• Owning end-to-end program execution and delivery: Sprint planning, prioritization, risk management, status reporting and resolving customer problems• Efforts Estimation, Cost and Budgeting, Business Process Management, Team Management• Understand requirements, technical feasibility analysis, work scope identification, and timely execution of the project ensuring high quality of code through good engineering practices• Setup processes to efficiently track and resolve Customer support & Operational issues• Additionally, involved in RFP’s for new clients and involved in POC’s from delivery side where in supporting pre-sales and KAM teams -
Senior Lead ConsultantCrmnext Sep 2019 - Sep 2021Noida, Uttar Pradesh, India• Leading cross-functional multiple critical programs in parallel with Multi-disciplinary stakeholders (Strategy, Growth, Technology, Devops, QA, third party etc.)• Collaborating effectively with cross-functional business, Product and software development teams to solve problems and implement CRM Solutions• Understand requirements, technical feasibility analysis, work scope identification, and timely execution of the project ensuring high quality of code through good engineering practices• Setup processes to efficiently track and resolve Customer support & Operational issues• Additionally, involved in RFP’s for new clients and involved in POC’s from delivery side where in supporting pre-sales and KAM teams
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Technology LeadInfosys Jan 2015 - Aug 2019• Managing and leading a team of 15 members responsible for resolving incidents and defects in the current retail application as well as enhancing the application with new requests/demands. Team operates in a 24x7 model, supports 24 countries across globe in different time zones and follows agile methodology of development• Also playing the role of Subject Matter Expert and single point of contact for any requirement/concern from any downstream or upstream application• Involved in multiple discussions across various teams from different countries and different technologies. Traveled to Germany multiple times for supporting different phases and for various discussions.• Providing high level estimation of the cost involved in enhancing the application with new service/change requests or new requirements to be developed• Presenting to the customer the advancements, automation and innovative ideas team has come up with • Apart from this, additionally involved in RFP’s and POC’s for potential future customers -
Technology AnalystInfosys Oct 2012 - Dec 2014Pune, Maharashtra, India• Working as a pseudo lead and managing a team of 10 members responsible for defect management• Single point of contact for the customer for any meetings/updates regarding defects and incidents• Reviewing technical solutions and mentoring the new team members• Involved in multiple automation and ideas, to reduce the incident & defect counts. Having multiple discussions with customers across different countries to figure out major areas for automation.• Also involved in providing training for new oracle products (like Oracle Right Now) within the organization.• Involved in RFP’s and POC’s for potential future customers.
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Senior Software EngineerInfosys Mar 2011 - Sep 2012London, England, United Kingdom• Part of requirement gathering, and preparation of Functional and Technical design document• Managing and leading a small project from client location (London, U.K)• Implementation and Unit Testing of Code Changes• Support during UAT (User Acceptance Testing) dealing with users across 32 countries• Proposing solutions and providing initial analysis as well as POC for various proposed enhancements and value adds
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Software EngineerInfosys Sep 2008 - Feb 2011Pune, Maharashtra, India• Analysis and checking feasibility of changes proposed by client on Siebel• Implementation and testing of changes• Preparation of Technical design document, unit test scripts, UAT test scripts• Supporting the application using incident management and change management tools.• Traveled to Oslo, Norway for transition of L2 activities from client.
Varun Ahuja Skills
Varun Ahuja Education Details
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Information Technology
Frequently Asked Questions about Varun Ahuja
What company does Varun Ahuja work for?
Varun Ahuja works for Techmatrix Consulting
What is Varun Ahuja's role at the current company?
Varun Ahuja's current role is Senior Project Manager | Salesforce CRM | Project Management | CSPO® | CSM®.
What is Varun Ahuja's email address?
Varun Ahuja's email address is va****@****sys.com
What is Varun Ahuja's direct phone number?
Varun Ahuja's direct phone number is (212) 250*****
What schools did Varun Ahuja attend?
Varun Ahuja attended Maharshi Dayanand University, Blue Bells School, Gurgaon, Ryan International School, New Delhi.
What skills is Varun Ahuja known for?
Varun Ahuja has skills like Java, Sql, Requirements Analysis, Pl/sql, Siebel, Informatica, Unix, Requirements Gathering, Sdlc, Microsoft Sql Server, Soa, Oracle.
Who are Varun Ahuja's colleagues?
Varun Ahuja's colleagues are Deepak Kanyal, Monu Singh Rawat, Shrinath Chavan, Gopal Sharma, Anshu J., Mohammed Jabir, Rohit Singh.
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