Looking after revenue maximization through different tool implementation Monitoring the chargebacks rate across merchantsTo control the refunds by working closely with the customer support team To come up with strategies to control the decline %

Market research and acquisition of new properties for deeper market penetrationLead funnel management and allocation Overlook the operations of the current inventory and ensure better customer experienceScheduling and prioritizing leads Responsible for activation of the newly on-boarded properties Responsible for generating demand/occupancy by indulging in BTL activities Managing a team of 4 executive managers primarily responsible for generating leads

Managing operations of smart and capital O properties Ensuring revenue maximization by monitoring regions occupancy and alongside controlling the pricing Responsible for maintaining accounts Enhancing guest experience by constantly conducting training and development… Show more Managing operations of smart and capital O properties Ensuring revenue maximization by monitoring regions occupancy and alongside controlling the pricing Responsible for maintaining accounts Enhancing guest experience by constantly conducting training and development sessions for our stakeholders Addressing escalation and ensuring hassle free stays for our guests Conducting audits and surprise property visits to ensure the business being run transparently Show less

Business development and Sales forecastingStrategic alliances and Market analysis