Varun Kumar Email & Phone Number

New Zealand

Key responsibilities are Underwriting, Compliance, Relationship and Risk Management.Provide underwriting advice and answering product and general insurance queries from partner staff and customers via phone and emailProvide underwriting approval for Home, Motor vehicle and Contents within set delegations. Provide partner and customer feedback to Team Leader and ensures appropriate action is taken where required.Operate within delegation levels at all times and adhere to underwriting… Show more Key responsibilities are Underwriting, Compliance, Relationship and Risk Management.Provide underwriting advice and answering product and general insurance queries from partner staff and customers via phone and emailProvide underwriting approval for Home, Motor vehicle and Contents within set delegations. Provide partner and customer feedback to Team Leader and ensures appropriate action is taken where required.Operate within delegation levels at all times and adhere to underwriting principles and criteria dealing with partner and customer requirements. Show less

have been working as full-time claims Manager. Specialised in Motor vehicle, Home and contents claims. Have an excellent command of CC6 and CC8.Responsible for the timely and accurate assessment, sign off and processing of allocated claims within delegated authority limits and in line with operating guidelines, policies and procedures. Reviewing the loss adjuster, motor vehicle assessors, and Investigator reports to progress the claims. Ensures sign-offs and invoice payments are processed… Show more have been working as full-time claims Manager. Specialised in Motor vehicle, Home and contents claims. Have an excellent command of CC6 and CC8.Responsible for the timely and accurate assessment, sign off and processing of allocated claims within delegated authority limits and in line with operating guidelines, policies and procedures. Reviewing the loss adjuster, motor vehicle assessors, and Investigator reports to progress the claims. Ensures sign-offs and invoice payments are processed on time.Manages complex claims or issues outside of delegated authority with support and subject to second level review by Senior Case Managers.Proactive contribution to achieving excellent customer satisfaction levels by effectively managing customer, bank and broker relationships as appropriate.Development and maintenance of strong relationships with third parties including external Solicitors, Loss Adjustors, Motor Vehicle Assessors etc.Management of complaints to ensure satisfactory resolution while mitigating organisational risk. Manages the portfolio of Motor,Home and content claim from the lodgement to final payout. Show less