Varun Kumar V Email and Phone Number

Responsible for the firm’s global immigration needs, coordinating with employees for immigrationrequirements, and liaising with the foreign nationals & external immigration consultants. Working closely with the Global Mobility and Immigration Director and a number of other areas of the business; including HR, Recruitment teams and Finance. Run regular reports, track employees’ business travel and ensure employees information is maintained in personnel files, the immigration tracker and the HR system.Inform stakeholders of timely status of programs / initiatives / process changes in order to ensureeffective communication. Serve as first level escalation point for all immigration related matters. Identify areas of inconsistencies and provide relevant data to conduct impact analysis. Deploy changes in process / systems to bring in process efficiency. Closely work with the development team in implementing new systems requirement.Conceptualized, prepared and published the cost projection dashboard to the management team. Foreign nationals’ current Non-Immigrant & Immigrant status, country of birth, priority dates etc. were taken into consideration in preparing this dashboard.Conceptualized and prepared the system process flow document for Non-U.S. countries.

Responsible for the firm’s global immigration needs, coordinating with employees for immigrationrequirements, and liaising with the foreign nationals & external immigration consultants. Working closely with the Global Mobility and Immigration Director and a number of other areas of the business; including HR, Recruitment teams and Finance. Run regular reports, track employees’ business travel and ensure employees information is maintained in personnel files, the immigration tracker and the HR system.Inform stakeholders of timely status of programs / initiatives / process changes in order to ensureeffective communication. Serve as first level escalation point for all immigration related matters. Identify areas of inconsistencies and provide relevant data to conduct impact analysis. Deploy changes in process / systems to bring in process efficiency. Closely work with the development team in implementing new systems requirement.Conceptualized, prepared and published the cost projection dashboard to the management team. Foreign nationals’ current Non-Immigrant & Immigrant status, country of birth, priority dates etc. were taken into consideration in preparing this dashboard.Conceptualized and prepared the system process flow document for Non-U.S. countries.

Interacted with the business units and delivery teams to provide regular immigration updates for key accounts at the location to ensure effective deployment of process and operations for the respective Geo. Implemented quality standards, supervised operations, monitored rejection trends and worked on strategies for ensuring better success rates. Prepared and deployed mechanism to enforce / track compliance to local immigration regulations, conducted audits to ensure compliance to all laid down immigration regulations.Prepared and consolidated provisions, interacted with finance team/vendor payment team to ensure timely payments. Analyzed and monitored services provided by the vendor such as SLA’s, quality, customer service levels etc. Conducted training programs to cluster leads on the process and system changes.Informed stakeholders of timely status of programs / initiatives / process changes thereby ensuringeffective communication. Served as the first level escalation point for all immigration related matters pertaining to the respective Geo. Identified areas of inconsistencies and provided relevant data to conduct impact analysis. Liaisedwith the systems team to ensure the changes are deployed thereby improving the overall processefficiency.

Process and Operations: Implementation and adherence of Immigration process for the Geo. Interact with the business units and delivery teams to provide regular immigration updates for key accounts at the location in order to ensure effective deployment of process and operations for the respective Geo. Implement quality standards through checklist, prepare and deploy SOP / BOK, supervise operations, monitor rejection trends and work towards implementing strategies for ensuring better success rates. Audits and Compliance: Prepare and deploy mechanism to enforce / track compliance to local immigration regulations, prepare and conduct audits to ensure compliance to all laid down immigration regulations. Vendor and Team Management: Analyze and monitor services provided by the vendor such as SLA’s, quality, customer service levels etc. Prepare and consolidate timely provisions, interact with finance team/vendor payment team to ensure timely payments. Conduct training programs to improve knowledge level of the team. Customer Interaction:Inform stakeholders of timely status of programs / initiatives / process changes in order to ensure effective communication. Serve as first level escalation point for all immigration related matters pertaining to the respective Geo. Process Improvements and Systems: Identify areas of inconsistencies and provide relevant data to conduct impact analysis. Deploy changes in process / systems to bring in process efficiency.

Operations : Implement quality standards through checklist, prepare and deploy SOP / BOK, supervise operations, ensure continuous legal status of the employee while at onsite in order to ensure defect free filing of applications. Audits and Compliance : Prepare and deploy mechanism to enforce / track compliance to local immigration regulations, prepare and conduct audits to ensure compliance to all laid down immigration regulations. Initiatives – Process Improvements & Systems : Deploy changes in process / systems, provide inputs to internal teams and ratify implementation plan in order to ensure correct deployment. Vendor and Team Management : Collaborate with Service Providers on a regular basis, monitor SLA and analyze for adherence in order to achieve effective vendor management. Conduct training programs to improve knowledge level of the team. Customer Interaction : Inform stakeholders of timely status of programs / initiatives / process changes in order to ensure effective communication. Process Improvements and Systems : Assist in executing any suggested changes. This includes process improvements and modifying processes as and when immigration policies changes.

Operations : Execute quality standards and activities in processing work permits, business visa and visa stamping applications for various countries. Coordinating with service providers on a regular basis, track and report SLA’s and flag areas of attention in order to achieve effective vendor management and provide data required for processing invoices. Audits and Compliance : Follow SOP’s to track compliance to local immigration regulations. Assist in conducting audits, follow Infosys internal system for verification of documents required for processing applications in order to ensure compliance to all laid down immigration regulations. Customer Interaction : Track and report the status of program / initiatives / process change. This includes resolving queries / issues received from employees on visa / Work permit applications within the scope of the role assigned. Assist in sending periodic reports to the business units / functions on the status of various immigration activities.Process Improvements and Systems : Assist in executing any suggested changes. This includes process improvements and modifying processes as and when immigration policies changes.

Operation : Ensure standards and smooth operations of department. Operations include supervision of sales, inventory management, Customer relationship management, conducting market studies, supervising staffs, merchandising, etc. Inventory Management : Perform stock check on a regular basis and make sure the Out of Stock, pilferage etc is at the minimal level. Supervise and receipt of incoming materials shipment, verifying that appropriate receipt and Quality Control inspections are completed in a timely manner. Supervise the packaging and completion of required documentation to support shipping of materials from the site to Customers / Vendors / manufacturer repair facilities. Monitor obsolete and non-moving materials to identify and recommend items for disposition. Customer Relationship Management : Interact and handle face to face enquiries from customers and help in smooth transactions. Ensure periodicals are being sent on a regular basis on the offers running in the store/department. Get the pulse of customers and cater to the needs. Employee Engagement : Ensure interaction with current employees is professional and friendly. Deploy, implement and coordinate engagement programs to ensure a positive and exciting environment in the company Promote, manage and celebrate Engagement Programs and other rewards & recognition activities. Staffing and Manpower Scheduling :Coordination of scheduling large volumes of employees throughout multiple departments and shifts. Supervise employee-related management functions including interviewing, hiring, training, coaching, and the administration of human resources policies and initiatives. Crisis Management : Investigating and solving customers' problems, handling customer complaints or any major incidents, such as a security issue, accidents, etc. and addressing employee’s conflicts.