Varun Singh Email and Phone Number
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Varun Singh personal email
Over 15 years of experience in Customer service, Fintech, Automation and Robotics, Strategy and Planning, Client Implementations and Operations. Have held several roles delivering Performance Management, Operations Management, Management Consulting and business intelligence.Strong communication skills with proven track record and experience in client relations, event organization, training and leadership positions.A servant leader who believes in the potential of people and in the power of inclusion and diversity. True value and growth lies in the diversity of roles as well as human experiences.Member - PRIDE+ Network Global Committee (APAC Liason)Responsible for inclusive policy and infrastructure creation / execution. Driving initiatives aimed at LGBTQ+ awareness, inclusion, training, benefits, recruitment and career progression. Event management, Engagement, Participant and contributor in multi-corporate I&D events
American Express
View- Website:
- americanexpress.com
- Employees:
- 69113
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Vice President - International Digital Servicing And India Phone ServicingAmerican Express Nov 2024 - PresentGurugram, Haryana, India
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Director - Gbi And Global Disputes TransformationAmerican Express Sep 2019 - Oct 2024Gurgaon, India
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Lead - Pride+ Network (India Chapter)American Express Jul 2017 - Jul 2021
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Director Of Operations (Us Disputes)American Express Aug 2018 - Sep 2019Gurgaon, Haryana, India
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Senior Service Delivery ManagerAmerican Express May 2017 - Aug 2018Gurgaon, Haryana, IndiaSenior SDL US Disputes Operations
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Service Delivery ManagerAmerican Express Aug 2015 - Apr 2017Gurgaon, IndiaService Delivery Leader (Customer Fulfillment Network) at American Express : Handling Automation and Business Rules Management for Amex systems, Analytics for US Disputes and Servicing driving customer experience metrics, Global Business Operations goal setting and aspirational performance level management
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Manager (Business Strategy And Analytics)American Express Apr 2013 - Jun 2015US Corporate Sales portfolio plan management, analytics and customized reporting along with support to Global teamsSpecialized dashboarding based on key metrics; tagged most preferred report for strategic sales tracking and new hire trainingShare of the wallet analysis: Analyzed sales productivity by client annual revenues to divide portfolio into Digital, Phone and Face to Face salesPipeline Health Assessment: Analyzed the pipeline to recover 40% of $5bn potential charge volume from stagnation and recover viable opportunitiesLed the Brand Embassy team focused on Career Progression and Talent ManagementGlobal business strategy overview and training for New Hires.
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Project Lead (Manager)Synygy India Pvt Ltd Aug 2012 - Apr 2013Pune, IndiaLed a team to consult on Sales Plan Design and ImplementationRequested by the client as an On-site consultant for 3 weeks (St. Louis)Proposed additional consulting and reporting services bringing in $200K in billable business and an increase in monthly subscription revenue by $60KAwarded two OPTIC awards for Client Focus and Ownership -
Senior Consultant (Business Analyst)Synygy India Pvt Ltd Sep 2008 - Apr 2013Pune Area, IndiaDesigned and implemented the Sales Plan for 3 consecutive years and expanded across 6 sales forcesRe-implemented the plan to a new system within 2 months bring up accuracy to 100% and reducing production time by half resulting in a 5 year subscription of $9.8M, largest deal signed by the companyCreated the Incentive distribution calculator allowing the customer to test various sales plans and implement payout curves at the click of a buttonCreated and implemented Medicaid adjustment for 3 states, saving an estimated $80K per quarter in payoutsCreated a performance analysis that saved the client $250K in a law suitCustomized and implemented several SPIFFs (contests) in conjunction with the client BRAND teamRequested as an On-site consultant for 6 weeks by the client (Philadelphia, PA / Parsippany, NJ)Awarded the prestigious Bend over Backwards Award and several OPTIC Awards
Varun Singh Education Details
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Army Institute Of Technology, PuneComputers -
Computers
Frequently Asked Questions about Varun Singh
What company does Varun Singh work for?
Varun Singh works for American Express
What is Varun Singh's role at the current company?
Varun Singh's current role is Seasoned leader focused on building agile & adaptable customer centric solutions and strong colleague value propositions..
What is Varun Singh's email address?
Varun Singh's email address is va****@****exp.com
What schools did Varun Singh attend?
Varun Singh attended Army Institute Of Technology, Pune, University Of Pune.
Who are Varun Singh's colleagues?
Varun Singh's colleagues are Estela Boyd, Yara Alaa, Sabine Toledano Bolanos, Shubham Sareen, Niharika Singh, Kervin Ng, Lucia Arezzo.
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