Director Digital Transformation
Current
Apr 2024 - Present
AeroLeads people directory · profile
Varun Agarwal Email & Phone Number
Director Digital Transformation
at
WNS
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Director Digital Transformation
Location
Noida, Uttar Pradesh, India
Company size
Who is Varun Agarwal? Overview
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Quick answer
Varun Agarwal is listed as Director Digital Transformation at WNS, a company with 26824 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Varun Agarwal.
Varun Agarwal previously worked as Senior Manager at Fiserv and Senior Manager, Operation and Quality Management at Ntt Data. Varun Agarwal holds M.B.A, Finance from Kurukshetra University.
Company email context
Email format at WNS
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WNS
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Profile bio
About Varun Agarwal
Transformation and Operations leader offering rich experience of 21+ years in Digital Transformation, Business Improvement / Excellence, Process Automation, Data Analytics, Project Management, Quality & Operations Management, Audit & Compliance, Stakeholder Management, Team Management, Training and Development for IT / ITES / BPO industry. Proficient in managing, motivating and leading teams for running successful business delivery / operations with proven ability of achieving targets. Having experience in domains such as Healthcare, Travel, Lending, Investment, Banking and Collections. Good interpersonal, communication and organizational skills with proven abilities in team management and planning.
Current workplace
Varun Agarwal's current company
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Wns
6 roles
Varun Agarwal work experience
A career timeline built from the work history available for this profile.
Senior Manager
Primarily focused on Project / Program Management, Business Improvement / Excellence, Stakeholder Management and Data Analytics, impacting organization profitability through effective strategic & tactical management decisions and new technology deployment.Headed Project / Project Management group, focusing on Strategic PMO, BCP Planning and ensuring.
Jun 2019 - Nov 2023
Senior Manager, Operation And Quality Management
Managed a team of 10 DRs, which include Managers, AMs, Quality Leads with a total span of ~700 FTEs across 3 locations (Noida, Gurgaon & Chennai)Designed and implemented action plans, road maps and performance dashboards for organisationEnsured documents related to operations and quality such as SDP, SOP and SQP etc. are maintained and updatedin a timely.
Oct 2014 - May 2019
Manager, Process And Quality Management
Experience in Operations, Quality, Audit and Compliance for Infrastructure Managed Services, BPO and Shared ServicesLed a team of 5 AMs with a total span of ~75 FTEs across 2 locations (Noida & Pune)Created data collection strategies and dashboards for reporting agent effectiveness, quality scores and variousother KPIs for bad debt collections process for.
Jan 2012 - Jul 2014
Deputy Manager, Process And Quality Management
Jun 2007 - Dec 2011
Lead, Operations & Quality
Experience in Operations and Quality for Health Care Insurance provider. Handled the business for a leading Health Care Insurance provider in US. Business involved settling of Health Care Insurance claims for the members. Led a team of 20 associates Coached and motivated the team for optimum performance. Managed / Delegated of work with the team members.
Sep 2003 - May 2007
Team & coworkers
Colleagues at WNS
Other employees you can reach at wns.com. View company contacts for 26824 employees →
CI
Chitra Iyer
Colleague at WnsPune, Maharashtra, India, India
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PB
Padmakar Bhandare
Colleague at WnsMaharashtra, India, India
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SS
Samastul Singh
Colleague at WnsJammu, Jammu & Kashmir, India, India
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PP
Preeti Panicker
Colleague at WnsMumbai, Maharashtra, India, India
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KD
Krishna Dayama
Colleague at WnsWashim, India, India
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DS
Dolly Singh
Colleague at WnsMumbai, Maharashtra, India, India
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KG
Kapil Girme
Colleague at WnsPune, Maharashtra, India, India
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JR
Jagadeesh R
Colleague at WnsChennai, Tamil Nadu, India, India
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NH
Nadeem Hashmi
Colleague at WnsDelhi, India, India
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VP
Vikas Pathak
Colleague at WnsPune, Maharashtra, India, India
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Chitra Iyer
Colleague at WnsPune, Maharashtra, India, India
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PB
Padmakar Bhandare
Colleague at WnsMaharashtra, India, India
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SS
Samastul Singh
Colleague at WnsJammu, Jammu & Kashmir, India, India
View →
PP
Preeti Panicker
Colleague at WnsMumbai, Maharashtra, India, India
View →
KD
Krishna Dayama
Colleague at WnsWashim, India, India
View →
DS
Dolly Singh
Colleague at WnsMumbai, Maharashtra, India, India
View →
KG
Kapil Girme
Colleague at WnsPune, Maharashtra, India, India
View →
JR
Jagadeesh R
Colleague at WnsChennai, Tamil Nadu, India, India
View →
NH
Nadeem Hashmi
Colleague at WnsDelhi, India, India
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VP
Vikas Pathak
Colleague at WnsPune, Maharashtra, India, India
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2 education records
Varun Agarwal education
M.B.A, Finance
FAQ
Frequently asked questions about Varun Agarwal
Quick answers generated from the profile data available on this page.
What company does Varun Agarwal work for?
Varun Agarwal works for WNS.
What is Varun Agarwal's role at WNS?
Varun Agarwal is listed as Director Digital Transformation at WNS.
Where is Varun Agarwal based?
Varun Agarwal is based in Noida, Uttar Pradesh, India while working with WNS.
What companies has Varun Agarwal worked for?
Varun Agarwal has worked for Wns, Fiserv, Ntt Data, and Ibm Daksh.
Who are Varun Agarwal's colleagues at WNS?
Varun Agarwal's colleagues at WNS include Chitra Iyer, Padmakar Bhandare, Samastul Singh, Preeti Panicker, and Krishna Dayama.
How can I contact Varun Agarwal?
You can use AeroLeads to view verified contact signals for Varun Agarwal at WNS, including work email, phone, and LinkedIn data when available.
What schools did Varun Agarwal attend?
Varun Agarwal holds M.B.A, Finance from Kurukshetra University.
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