Varuna Sood Email & Phone Number

South Wharf, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Managing the end to end lifecycle of change to migrate the students and staff from Google Drive, Network drive and H drive to M365 platform

Australia

Melbourne, Victoria, Australia

Managed the process for deploying and integrating new Har and Fiancé digital capabilities into the business as part of a transformation program.

Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

- Trained the State of Victoria clients on the new fines and infringements enforcement system (VIEW).- Successfully deployed Train-the-Trainer strategy for multiple State Government business units for a go live to over 600 end users, enabling them to use the new system from day 1.- Led planning, preparation, and coordination of instructor-led classroom training to client trainers (TTT)- Subject matter expert on Civica products, including benefits, functionality, business context andapplication within client operations.- Contributed to the planning and coordination of the system go live, including readiness checklists, support systems, and monitoring/controlling activities.- SharePoint administrator.- Participated in the code familiarisation sessions with the client and the UK development team.

Melbourne, Australia

- Conducted research on learning management systems for internal training for Onsite engg’s- Implemented a cloud-based system (ProProfs) to capture the knowledge of engineers, installers and onsite technicians.- Trained small group of engineers on new standards and checklist- Developed videos using Biteable software to display information to the intended audience.- Recorded the day-to-day activities of the senior engineers onsite, to train junior engineers.- Wrote the technical content (Bulletins, CNI documents, Process Documents, procedures etc.) in a easy to understand format (with images and videos)- Managed SharePoint for all the project documents- Conducted walkthrough and review sessions with network engineers and lead engineers- Conducted gap analysis on Project Management framework and recommending the rightsolutions/framework to the Management team.- Organised meetings with the lead engineers and capturing the information using WebEx- Reported directly to the program manager on the progress of the Knowledge Portal.- Integrated Google analytics in the Knowledge Portal to gain insight on the user choices.

Canberra, Australia

- Lead the development of training needs analysis- Scoped the deployment strategy with my supervisor- Trained the novice/experienced users on Windows 7, MS Office 2010 suite- Scoped the Service Desk training requirements- Wrote the security policies as per PSPF framework- Lead the workshops for train the trainer- Scoped the requirements for training modules (End User Computing)- Responsible for rolling out the Pilot training for users across all the sites- Managed engagement between stakeholders and third party to take decisions around training needs- Tracked development of self-paced/face to face learning solutions in Adobe captivate and Power Point- Performed gap analysis on existing training content- Liaised with the stakeholders and SME’s to ensure the accuracy of the training content- Liaised with Learning and Management Solutions team to ensure online content aligned with LMS- Conducted walkthrough and review sessions- Tracked the training development

Melbourne, Australia

- Conducted training needs analysis- Developed self paced learning solutions in Adobe captivate and Power Point- Trained the trainers- Liaised with the stakeholders and SME’s to ensure the accuracy of the training content- Liaised with Learning and Management Solutions team to ensure the online content aligned with LMS- Conducted walkthrough and review sessions- Co-ordinated the uploading of the content and videos in LMS (Corner Stone)- Reviewed and editing existing documents- Tracked the training development- Managed the review cycle of the documents

Melbourne, Australia

- Developed online course (OCA) in Adobe Captivate for the stakeholders- Developed face to face training based on UAT scenarios- Conducted training needs analysis- Developed training and learning solutions- Conducted walkthrough and review sessions- Developed online content and assessments in Moodle- Wrote technical training documents- Wrote facilitator guides- Verified and validated end to end process maps (functional & technical)- Uploaded the content and videos in Moodle- Reviewed and editing existing documents- Tracked the training development

Melbourne, Australia

- Performed Gap analysis on the existing process maps- Reviewed and Documenting system/solution design and detailed requirements- Built interim state processes in BPMN for user provisioning- Wrote work instructions for SAP HR module- Working alongside with SME’s to learn how to assign roles in SAP- Conducted workshops to gather requirements- Conducted walkthrough and review sessions- Liaised with the stakeholders to ensure the validity of the requirements- Conducted review workshops- Designed, developed and implemented product, process, systems training for external and internal stakeholders

Melbourne, Australia

- Conducted training needs analysis- Developed training and learning solutions- Conducted walkthrough and review sessions- Developed online content and assessments- Built tutorials in Adobe Captivate- Set standards for Functional documents, Business documents etc.- Created templates from scratch based on the agreed standards- Developed end to end process maps (functional & technical) in Lucid Chart- Conducted research on a Learning Management System for internal training- Managed SharePoint for the IT team and created workflows- Tracked the training development and reviewed and edited existing documents- Responsible for planning and estimating projects- Developed the training design- Designed, developed and implemented product, process, systems training for external/internal stakeholders

Canberra, Australia

- Reviewed the documents for quality and standard adherence- Liaised with offshore team during the review process- Liaised with onshore BA’s to ensure the Use Cases and the processes are written correctly- Learnt the document management tool, so that internal team can be trained- Created templates from scratch based on the agreed standards- Conducted training needs analysis and prepared internal training material- Got trained on the system, so that I can assist the SME’s with the training.- Assisted the Lead in creating review workflows in SharePoint.

Melbourne, Australia

- Created an end to end process for the Technical and Process writers to follow (MS Visio 2010)- Was part of creating the user stories with the SMEs- Created BPMN standard training manuals for the onshore and offshore process team- Liaised with all the stakeholders to understand the business process requirements- Created templates for the process and procedural documents- Overlooked a team of Technical and Process Writers- Was part of the Process Training team and Leadership team- Gathered and managed the expectations of the internal stakeholders- Ran workshops to review the process maps and requirements documents- Assisted the project leads in forecasting of the onshore/offshore resources- Acted as an Onshore/Offshore co-ordinator to get a visibility of offshore resources and workload.- Ensured to get the updates from all the relevant Project Managers regarding resources- Captured all the risks and issues and summarised it for the Project Lead

Melbourne, Australia

- Developed content for UBank website in Phase 1- Used SharePoint for review and approval process- Wrote User stories for the stakeholders (UBank)- Performed Gap analysis along with the SME’s- Liaised with different stakeholders to gather requirements- Found gaps in the present process maps- Conformed to the document control and version control policies set by the quality officer- Used Oracle WebCenter CMS (UCM) to build pages (Phase 2)- Configured the pages in WebCenter portal- Developed User Guide for WebCenter CMS for technical and non-technical staff- Added metadata for SEO- Transferred content from the old website to the new one- Built pages in UCM (Universal Content Management) for contextual help- Liaised with the technical team to resolve the defects in the system

Melbourne Area, Australia

Melbourne Area, Australia

Melbourne Area, Australia

Geelong West Area, Australia

Melbourne Area, Australia

Melbourne Area, Australia

Melbourne, Australia

Geelong West Area, Australia

Geelong West Area, Australia