Experienced Head of IT & Head of Business Intelligence with a proven track record in driving technological innovation and data-driven strategies for the Retail / F&B industry. With a dynamic career spanning 15 years, I have had the privilege of leading teams in software development, infrastructure management, ERP management as well as Data Analytics, where I've consistently delivered transformative solutions that optimize operations and enhance customer experiences.My passion lies in leveraging cutting-edge technology and analytics to empower organizations to make informed decisions and stay ahead in today's competitive landscape. I thrive on bridging the gap between technology and business objectives, resulting in streamlined processes, increased efficiencies, and measurable business growth.In my role, I've championed the implementation of advanced BI tools and data-driven insights to uncover actionable intelligence, enabling the us to make strategic decisions with confidence. My dedication to data security and governance ensures that sensitive information remains protected while fueling growth through data-driven initiatives.