With over ten years of experience in account management, business development, and product management, I am a results-oriented and customer-focused professional who thrives in challenging and dynamic environments. I have a proven track record of delivering value to my clients, expanding their business opportunities, and increasing their revenue and profitability.Currently, I am an account manager at Grainger Canada, where I manage a diverse portfolio of customers, including national accounts and contract customers. I develop and maintain account penetration strategies with companies like Walmart, Sobeys, Kal Tire, etc., and utilize sales management systems to understand customer needs and present cost-effective solutions. I also leverage my skills and credentials in digital marketing, network administration, data management, and process improvement to optimize customer experience and satisfaction.Prior to joining Grainger Canada, I worked as a sales executive at Adroit Overseas, where I created and executed distribution strategies for chickpeas, lentils, peas, and other products in the pet food and hummus manufacturing sectors. I secured annual contracts with major pet food manufacturers in the US and appointed distributors in the US and Canada for retail sales. I also have extensive experience in the FMCG/CPG domain in the emerging markets of Africa, where I handled 360-degree marketing activities for brands like Nobel Carpets, Checkers Custard, Indomie, Power Oil, and Hypo. I initiated innovative campaigns, such as Dial a Carpet, that boosted brand awareness and sales across the continent.My mission is to help my customers achieve their goals and grow their businesses by providing them with quality products and services, tailored solutions, and exceptional customer service. I am passionate about learning new skills, exploring new markets, and building long-term relationships. I hold an MBA from the University of Leeds, UK, and several certifications in digital marketing, network administration, data management, and process improvement.
Listed skills include Business Development, Market Research, Brand Management, Marketing, and 19 others.