Passionate about driving operational excellence, process improvements, and team success in the dynamic world of supply chain and fulfilment centre operations.With over two years of experience at Amazon, I’ve honed my ability to solve complex operational challenges while fostering a culture of continuous improvement. As an Inbound Area Manager, I’ve led initiatives that delivered measurable results, such as increasing peak processing volumes by 28%, reducing SLA times by 50%, and improving ticket resolution times by 57%. My expertise lies in leveraging Lean methodologies, data-driven decision-making, and team leadership to achieve strategic goals.Beyond my work at Amazon, I’ve tackled innovative projects like developing Haptic Feedback and Collision Warning systems, demonstrating my ability to merge technical know-how with customer-centric solutions. This project, which qualified for the Hero Campus Challenge Grand Finale, reflects my dedication to innovation and impact.I’m proficient in tools such as MS Excel, Word, and PowerPoint, with foundational knowledge of SQL, R, and Tableau. My passion lies in building scalable solutions that enhance efficiency, profitability, and customer satisfaction.Let’s connect! I’m eager to collaborate on opportunities that drive growth and innovation in supply chain, operations, or project management. Feel free to reach out via LinkedIn or email.