• Led agile projects, optimizing backlog management using JIRA and Confluence, and enhancing collaborative sprint planning with Mural, which contributed to a 20% reduction in project delivery time• Established analytics framework to track KPI’s, resulting in 15% improvement in product performance metrics such as user engagement and conversion rates• Implemented row-level security in Power BI using DAX, ensuring secure access to sensitive data & achieving compliance with regulatory requirements, resulting in a 95% adherence to data security standards• Developed detailed UAT test plans, coordinating with stakeholders to ensure proper test coverage & timely completion, reducing testing cycle time by 10%

• Conducted over 25 structured stakeholder interviews to gather requirements and gather feedback, resulting in a 30% reduction in project requirement ambiguities• Created stored procedures and triggers, automating data processing tasks and reducing processing time by 20%• Integrated Confluence with JIRA to create a seamless workflow for documenting user stories, epics, and sprint planning, streamlining Agile project management• Leveraged JIRA Query Language queries to filter and retrieve specific issue data, facilitating data-driven decision-making• Developed over 10 drill-down dashboards in Tableau, allowing users to explore data at a granular level & uncover hidden insights• Designed & implemented a scalable ETL pipeline, to handle 8 million records incorporating responses to survey questions by patients from 13 clinics, to extract data from various sources, perform data transformations & load data into a database• Performed exploratory data analysis using Python identifying top 3 causes of illness among patients & created executive level dashboards using Power BI to give visibility of survey• Optimized SQL queries in BigQuery, resulting in a 30% reduction in query execution time, which significantly improved data retrieval efficiency• Collaborated with product managers to perform cohort analysis to understand behavior of target customer portion & deduce opportunity to reduce pricing by 10% for a segment of customers• Designed & executed A/B tests to improve open and click-through rates, resulting in a 20% increase in engagement• Built key reports for leadership team in Tableau for KPI’s including Lifetime Value, Net Promoter Score, Funnel conversion, revenue generation & ROI and used statistical methods(t-test, Chi-squared), generating actionable insight

• Organized and Led more than 20 stakeholder workshops to develop and refine visual representations of business requirements using MS Visio, resulting in 15% increase in project scope clarity• Utilized SQL features, window functions & CTEs to perform complex data analysis, improving reporting accuracy by 20%• Validated the functionality & accuracy of HTTP methods in over 50 API test scenarios using Postman, ensuring compliance• Streamlined the change request process and reduced the average turnaround time by 40%, resulting in quicker project adjustments and increased stakeholder responsiveness• Devised interactive cohort analysis report in tableau for product team with global filters & parameters, helping augment monthly customer retention by 15%• Identified bottlenecks (slow response time) by monitoring system performance & conducting user surveys, resulting in enhancement of existing ERP software by approximately 8%