Managing Microsoft server 2012.Taking reports and creating authentication IDs for users in Fortinet Firewall.Managing MDaemon Mail server.Taking care of Symantec Antivirus Server.Work on Severity tickets and get them closed within the given SLA.Restoring the data as per the requirement, trouble shooting of backup failures.Team handling for completing task in time.Administration of Spiceworks (Inventory Software).Responsible for taking care of mails as well Escalation calls.New project planning, up gradation & implementation.Responsible for maintaining the company strategy like designing, implementing and maintenance of enterprise network components.Responsible for configuring & troubleshooting NETGEAR, Dlink and other Wi-Fi Routers.Responsible to monitor whether all the components are available for successful communication.

• Monitoring and Managing Exchange Server, Access Controller, DHCP Server, Print Server, File Server etc.• Monitoring and Managing Network Servers Cacti, Whats up Gold, and Open NMS.• Monitoring and Managing Security Cameras. • Creation, deletion and managing rights of users through Active Directory and deploying policies via Group policy.• Creating, deleting, modifying and troubleshooting on User IDs in AD.• Creating, deleting, modifying and troubleshooting on Users E-Mail Ids in Exchange 2007.• Creating, deleting, modifying and troubleshooting on the user’s access cards.• Managing/Guiding team members, handling escalations.• Installing, removing different types of software in Desktops and Laptops.• Upgrading patches desktops and laptops through WSUS Policy.• Wallpaper upload for all of the systems via Group Policy.• Troubleshooting of Domain user login issue, Profile issue, testing of all kinds of Printer.• Troubleshooting on Desktops, Laptops, Printers and Scanners.• Installing, Moving and Removing desktops from the workstations.• Providing Telecom/Network supports on the floor.• Providing IT session to the new joiner.• Maintaining daily downtime Tracker.• Checking the projectors and Polycoms on daily basis.• Participating Client and Vendor meeting for discussing on the technical issues.

• Responsible for installation, troubleshooting and overall functioning of network setup.• Troubleshooting & supervision of critical networks (LAN/WAN/Intranet).• Responsible for the implementation of network expansion in the territory.• Operating support for LAN network for northern region.• Installation, configuration and testing of network application and other software's in use.• Remotely check and rectify system errors.• Testing of data circuits for out-station.• Providing preventive breakdown maintenance & support network equipment's.• Liaising with different venders for AMC repairing of equipments and procuring electronic.• To check the intranet (IIS) and internetworking.• Installation of PCOM (Personal Communication), Liasion.• Installation and configuration of Outlook 2003 & 2007.• Troubleshooting of Domain user login issue, Profile issue, testing of all kinds of Printer.• Diagnose, analyze and resolve Desktop users & Laptop users, handheld devices software and Hardware issues and log the complaints for DELL, HP servers and follow-up.

• Operating System (Windows XP, Vista, 2003 server and Windows 7) installation. • Installation and configuration of IBM Lotus Notes.• Complete installation and Administrator of Any Windows Platform and Office installation Software Package on the Operating System. • Troubleshooting and assembling PCs, installing all hardware devices. • Knowledge of Back-Up of the PC.• Maintaining PCs and Internal LAN. • Troubleshooting & Installation of all types of Printers.