Varun Kutty Email & Phone Number

Dublin, Ie

• Built long-term strategic engagement plans with customers to drive loyalty, advocacy and continued investment • Built and fostered strong, long-term relationships senior/executive/C-level customers• Increased customer value through better customer experience, aligned business strategy & strong engagement• Gained better understanding of our customers business strategy and roadmap alignment with Product Management teams• Documented customer success plans for the customers based on the customer need, roadmap alignment and potential additional customer opportunities• Drove all account and technology delivery activities

Dublin, Ie

• Led pre-sales activities to respond to RFIs, conducted discovery sessions, and facilitated product demos• Led contractual negotiations for licensing and implementation pricing, Request for Proposals (RFPs), Master Services Agreements (MSA), Service Level Agreement (SLA), Statements of Work (SOW) and Change Orders (COs)• Developed pricing strategies for implementations, not limited to T&M, fixed bid, premium based etc.• Coordinated with external vendors and internal product and legal teams to manage relationships, contractual agreements, and workforce approvals• Managed a team of Account Leads to deliver client projects by establishing end to end delivery processes (implementation and post-implementation)• Identified, evaluated, and mitigated the risks associated with account portfolio • Transformed account teams into more mature agile teams with a focus on effectiveness and automation• Worked with Marketing, Contracting, Compliance and Legal teams to deliver media publications, change orders and contractual negotiations, SOC2 processes and internal content• Drove product teams to develop and prioritize feature/ solution roadmaps• Responsible for team staffing, allocations, and profitability of accounts • Established overall governance and communication structures for new programs• Worked with clients for on-going sales opportunities and account growth opportunities• Drove end-to-end product roadmap development, KPIs and SLAs definitions and product stability/ logging/ monitoring in production• Conducted vendor assessments and scoring evaluations

Worldwide, Oo

• Developed program roadmaps for new platform implementation and retirement strategies• Managed end-to-end full SDLC lifecycle delivery of multi-country core system transformation and modernization projects – assessments, mobilization, implementation, and post-implementation (Property and Casualty, Life and Annuities, Mortgage Insurance, Group Voluntary Benefits)• Extensive Policy Administration, Underwriting, Rating, Enrollment, Billing, Claims, Reporting/ Analytics and Integration (SFTP or API) experience• Managed high performing cross-functional onshore and offshore teams across multiple vendors and aggressively drove dependencies to closure• Led program status meetings and drove risks, issues, action items, and decisions to closure• Developed strategy for environments creation and management, and drove parallel release planning and implementation

Buffalo, Ny, Us

Atlanta, Ga, Us

Master Of Science, Operations Research

B. Tech, Electronics And Communication Engineering

Electrical, Electronics And Communications Engineering

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering