Salesforce Project Manager - Delivering IT and software services across multiple industries. Specializing in Salesforce administration and development within Sales, Service, and Marketing Clouds, implementing end-to-end CRM solutions that align with business goals. Expertise in agile and waterfall methodologies, enabling successful project delivery on time and within budget. Skilled in designing technical roadmaps, managing budgets, mitigating risks, and ensuring quality assurance. Proficient in integrating Salesforce with ERP systems and web services, implementing advanced marketing automation solutions, and optimizing lead and case management processes. Focusing on improving project delivery times, achieving measurable improvements in customer satisfaction and engagement, improving data quality, personalizing customer experiences, and optimizing processes while adhering to best practices in CRM implementation. Connect with me or contact me on +971 54 2884785
Elite Group Holding
View- Website:
- elitegroupholding.com
- Employees:
- 690
-
Senior Program ManagerElite Group HoldingDubai, Ae -
Senior Project ManagerEbrahim Khalil Kanoo B.S.C (C) Jan 2023 - PresentManama, Capital Governorate, BahrainDrove Salesforce transformations by implementing automation tools, integrating Salesforce with Oracle ERP, and delivering major Salesforce projects aligned with business goals. -
Application Architect ManagerNissan Motor Corporation Jan 2021 - Jan 2023Tokyo, JapanOptimized customer communication across 10 countries by transitioning from Adobe to Salesforce Marketing Cloud, configuring its platform for data segmentation and shared content utilization. -
Salesforce Delivery ManagerNissan Motor Corporation Oct 2018 - Jan 2021Dubai, United Arab EmiratesConsolidated Salesforce systems, enabled real-time lead distribution, and implemented web chat integration to improve platform functionality and engagement. -
Salesforce Business AnalystNissan Motor Corporation Sep 2016 - Oct 2018Paris, Île-De-France, FranceImplemented Scrum methodologies, ensured Salesforce quality through testing, and integrated customer data to create unified profiles while leveraging Sales, Service, and Experience Cloud features. -
Salesforce Business AnalystNissan Motor Corporation Jun 2014 - Sep 2016City Of Cape Town, Western Cape, South AfricaDesigned and implemented Salesforce integrations and customizations, improving platform functionality and automating key business processes. -
Salesforce DeveloperNissan Motor Corporation Jan 2012 - Jun 2014Tokyo, JapanManaged ticket prioritization, issue resolution, and production deployments to enhance system reliability, operational stability, and deliver Salesforce-based fleet management solutions for global key accounts. -
Technical LeadVega Intellisoft Pvt Ltd, Jan 2011 - Jan 2012Chennai, Tamil Nadu, IndiaOversaw the development and implementation of scalable software solutions. -
Customer Service ManagerSutherland Jul 2006 - Jan 2011Chennai, Tamil Nadu, IndiaManaged customer service operations to improve satisfaction.
Varun Sampathkumar Education Details
Frequently Asked Questions about Varun Sampathkumar
What company does Varun Sampathkumar work for?
Varun Sampathkumar works for Elite Group Holding
What is Varun Sampathkumar's role at the current company?
Varun Sampathkumar's current role is Senior Program Manager.
What schools did Varun Sampathkumar attend?
Varun Sampathkumar attended Anna University Chennai.
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Varun sampathkumar
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Varun SampathKumar
Engineering Manager - Structural Simulation - Building Construction Products Division, Caterpillar Inc.,Chennai2gmail.com, cat.com
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