Vasanth Kumar G Email & Phone Number

Bengaluru, Ka, In

Solution Manager• Define and support the building of desirable, feasible, viable, and sustainable large-scale business solutions that meet customer needs.• Collaborate with a wide range of people to identify and define customer needs, understand the Solution Context, and develop the Solution Vision, Solution Roadmap, and the Capabilities required to meet them• Rigorously monitor the SAFe capability board for new projects/wave initiatives.• Get assigned to the projects/wave initiatives in the funnel state.• Work directly with Product Management to define the various aspects of the solution and collaborate with Solution Architect/Engineering to collaboratively design the solution and assure technical feasibility for creating the Epic Scope Document (ESD)• Work with Solution Architect/Engineering to align the Solution Train’s ARTs and Suppliers on what to build and how to build it by establishing the Solution Intent repository.• Actively participate in Pre- and Post-PI planning, Solution and System Demos, Solution Train Sync.

Bengaluru, Karnataka, India

Sr. Solution Architect• Rigorously monitor the SAFe capability board for new projects/wave initiatives.• Get assigned to the projects/wave initiatives in the funnel state.• Support Solution Manager in creating the Epic Scope Document (ESD) by providing high level solution defining Minimum Viable products (MVPs) and help to get the ESD signed-off from the product team.• Create and review High Level Design document (Analysis state) with the Business Owners, Solution Managers, SMEs, System Architects and the product team.• Create and assign features in the cards in ART program (Backlog state) Kanban and review with product management• Attend weekly calls to track the progress of the features and address the queries if any.• Support the solution demo for implemented MVPs• Finalize HLD documentation and provide supporting details.

Bangalore

Solution Train Engineer• Manage company inhouse application projects.• Manage outsourced work consultants and relationships.• Work with the product management to understand the priority features and fixes and cascade this information to the developers.• Work with program manager to manage, support or create project budgets.• Proactively identify and track project risks and develop mitigation plans to manage risk.• Work with scrum master and program manager to manage any interdependencies.• Work closely with scrum master in sprint planning, task estimates, task sequencing, sprint reviews and retrospectives.• Develop, implement, and manage team metrics. • Evaluate team metrics and make recommendations to teams and management for improvements.• Provide weekly metrics reporting to program manager and product management team on burn down progress, velocity, and release updates.

Bangalore

• Work closely with the Solution architects in preparing SOW document and help to capture the total efforts required for project delivery.• Prepare the management deliverables (e.g., Project Management Plan, Risk Management Plan, Communication Plan, Stakeholder Register, Project Schedule, Project Management Status, Requests for Changes and Outstanding items), facilitates management reviews and seek approval when necessary.• Make recommendations and propose changes in the context of the transition project.• Ensure project is tracked by Project management tools and setting up daily calls with the technical teams.• Act as key point of internal escalation for the different project participants.• Provide Project status on project Scope, costs, schedule, and main issues on a regular basis to all the Project Stakeholders.• Manage and maintain the overall control of the schedule and the delivery of all expected deliverables.• Ensure Project is delivered on time and handed over to the operations team with no pending deliverables.• Ensure Project documentation is as per ISO 20K standards and the same has been uploaded in the company KMDB.• As a project manager, handled projects on Small/Medium scale Datacenter setup, Disaster Recovery setup, Managed services, Database Migrations, Virtual Machines builds and companywide Monitoring tool change.

Incident Management • Ensure the Incident Management process is conducted currently on all the Priority 1 incident and the KPIs are met.• Ensure the Incident Management process operates effectively and efficiently.• Be the owner of registered incidents and service requests.• Ensure correct closure and evaluation of incidents.• Ensure process, procedures and work instruction documentation is up-to-date and promotes the correct use of the process.• Function as a point of escalation for incident analysis.Problem Management • Ensured that effective service and delivery activities are consistently implemented and delivered across the organization.• Managed and organized support from cross functional.• Provided direction on problem manage processes and proactive measurements/analysis to improve performance and quality for service support, delivery and customer satisfaction.• Continuously drove improvements to prevent problems and eliminate or minimize the impact of recurring incidents.• Lead high severity post-mortem reviews and communicated updates with the business and operational leadership on a regular basis.• Implemented and maintained best in class approaches/practices to Problem Management standards, measurements and procedures.• Worked with and managed cross functional teams to identify solutions, root cause, and best practices in accordance with problem management strategy.• Ensured overall service levels for Problem Management are met and updated.

Bangalore

• Handle all the network related issues • Initial Configuration of Modems and Routers • Configure routers for wireless and encryption• Organize several process training batches • Handle team of 15 members • Provided feedback to the team members based on their performance• Update the team stats regularly to the higher management• Arrange team meetings for the process updates • Take the complete ownership of the team performance

Bachelor Of Engineering (Be), Mechanical Engineering

BE(Mechanical)

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