 Handling 8 export customers and 11suppliers for quality, improvement and issue Resolution.  Managed customer interface for APQP and customer claim analysis and closure. Responsible for identifying process for improvement and resolving customer / Supplier Issues. On-time deliverables for compiled and presented PPAP Submissions. Lead 8D activities with Manufacturing and Engineering. Achieved by reducing the frequency and occurance of customer returns by in-plant… Show more  Handling 8 export customers and 11suppliers for quality, improvement and issue Resolution.  Managed customer interface for APQP and customer claim analysis and closure. Responsible for identifying process for improvement and resolving customer / Supplier Issues. On-time deliverables for compiled and presented PPAP Submissions. Lead 8D activities with Manufacturing and Engineering. Achieved by reducing the frequency and occurance of customer returns by in-plant customer analysis. Authority for Sample Product approval. Customer contact for PPAP and quality issues and Hands on experience on core quality tools – APQP, MSA, PFMEA, SPC, & PPAP. Monthly meetings with customer for status review and quality issue discussions. Assist in the IATF 16949 internal audits and followup of the audit finding closure with LA. Show less

• Maintain & Update of ISO Documentation for 9001 : 2015• Ensure products are ready for external and customer audit at all times• Generating of various report monthly for QA / QC department• Reviewing of QMS and Audit findings and develop action plan for improvement. • Managing of internal & external Corrective Action Reports• Preparation and Maintaining of PPAP documents.• Responsible for implementing and maintaining Quality system.• Inspection and testing of all… Show more • Maintain & Update of ISO Documentation for 9001 : 2015• Ensure products are ready for external and customer audit at all times• Generating of various report monthly for QA / QC department• Reviewing of QMS and Audit findings and develop action plan for improvement. • Managing of internal & external Corrective Action Reports• Preparation and Maintaining of PPAP documents.• Responsible for implementing and maintaining Quality system.• Inspection and testing of all parts, including the test status.• Monitoring and working towards better customer satisfaction• Control and maintain equipments, instruments, gauges and inspection records & CalibrationResponsible for MSA studies and initiate suitable action for instruments / gauges withunacceptable R&R value.• To organize calibration of Masters at outside agencies.• Preparation and Maintaining of Standard Operating Procedures• Handling customer complaints.• FMEA, SPC study for supplier components.• Monthly reports on quality status of Supplier.• To act as a customer Representative at BEEGEE FORGE.• To carryout supplier audit at particular interval.• To also liaison with customer to enlighten Product awareness and other training needs.• Implementation of poka yoke methods.• To carry out metallurgy lab activities.• Monitoring tool life.• To organize & send raw material for material testing & to maintain records.• Involvement in new development activities Show less

•Resolves quality issues by identifying problems, examining solution options, implementing actionplans and providing resources.•Utilized manufacturing quality tools such as FMEA,control plans, process verification/validation plans,SPC,Monitoring Check Sheet• To Develop New Products.• To Preparing all the PPAP Documents.Coordinates with Sales, Purchasing, and Production department heads to resolve customer complaints and provide status updates on corrective actions taken.