Vasanthi K. Email & Phone Number

As a Customer Success Project Manager at Mastercard, I leverage my 15 years of IT experience and my certifications in PMP and Agile to deliver innovative solutions that enhance customer satisfaction and loyalty. I have expertise in Agile, Data Analytics, SQL, Python and AWS Cloud knowledge which enable me to manage complex projects across multiple domains and regions.My mission is to foster strategic partnerships, drive operational efficiency, and lead cross-functional teams with a collaborative and customer-centric approach. I have a proven track record of optimizing customer experiences and aligning projects with organizational goals, as evidenced by the awards and recognition I have received for service excellence and quality. I am a proactive problem solver with a strategic mindset and a commitment to fostering a culture of continuous improvement.Skills: Project Management, Strategy building, Product Development, Business Analysis, Change Management, Stakeholder Management, PMP, AWS Cloud Practitioner, Robotic Process Automation, Data Analytics, Cyber Security, Digital identity, Safe Agile, SCRUM Master, Kanban, DevOps CI/CD, Python, Power BI, Javascript, JSON, Digital Transformation, Mobile Apps, ERP software, Banking, Enterprise Design Thinking Practitioner, Leadership, Jira, ALM, Confluence, Requirements Analysis, Avaloq, Appway, NuData, SDLC, Risk Management, Tableau, Alteryx.

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  Anna University Chennai

  Bachelor Of Technology - Btech