Vasanth Kumar K Email & Phone Number

Chennai, TN, IN

Chennai, Tamil Nadu, India

Head - Secured Loans Operations (SG), Citi Solutions Center, Chennai

Chennai, Tamil Nadu, India

• EMEA Cluster Lead - Centralized Variable Incentive Computation - Consumer Banking
• Responsible for generation & publishing of performance scorecards for EMEA Consumer Banking markets (Russia, UAE & Bahrain) across Retail Baking, Sales & Distribution, Collections & Call centers.
• Responsible for submission & processing of quarterly / annual incentives as per the scorecard for Retail Banking, Sales & Distribution, Collections & Call center.
• Create and publish performance management dashboards starting from sales agent up to country management team serving the entire bandwidth from operational requirements to decision making.
• Implement changes / enhancements to the scorecard logic as approved from time to time.
• Implement and maintain industry standard change management practices to ensure scorecards are generated as per latest approved logic.

Chennai, Tamil Nadu, India

• Customer Journey Manager – APAC, Global Identity and Access Management (GIAM)Data & Analytics
• Create, curate, and maintain client relationship database of GIAM (10GB).
• Maintain and publish canned reports as per pre-determined frequency.
• Create customized dashboards and reports for client consumption based on business need.
• Tools used – Python, Power BI, Cognos and Excel VBA.Key ProjectsVendor Consolidation
• Citi’s Institutional Business’ horizontal Services consolidated 5 vendors into 1 vendor generating significant savings to Citi, and as part of the project, 53.000 entitlement requests had to be serviced to equip the.

Chennai, Tamil Nadu, India

• Key ProjectsCiti Market Place 2.0 Upgrade
• Asia Pacific lead for the upgrade of award-winning Citi’s Market Place product.
• Coordinated beta testing, production testing, bug reporting, bug fixing, and production roll out for APAC
• Achieved 92% testing success rate in CMP2.0 production.ServiceNow Implementation
• GIAM implemented ServiceNow replacing e-mail as a strategic platform for query resolution. Partnered with business stakeholders to create more awareness about this strategic change and ease implementation.
• Ran an education campaign for end users on dos and don'ts of ServiceNow to improve the efficiency of the system. Achieved 20% elimination of redundant work equivalent to 5 FTE worth of wasted effort.

Chennai, Tamil Nadu, India

• Risk & Control Manager, CSC ChennaiResponsibilitiesPart of the control function for the Chennai Citi Service Center, called Risk & Control, which is tasked with identifying, dimensioning, measuring, and implementing.
• Manage and ensure compliance of the organization to the Special Economic Zone (SEZ) regulations having oversight over operations and technology functions for retail and wholesale banking.
• Design / Enhance / Implement control mechanisms to address current and upcoming risks.
• Ongoing monitoring of critical parameters to ensure adherence to laid down guidelines.
• Having oversight on all statutory provisions of central and state governments for SEZ premises and ensure adherence to the regulations.
• Managers Control Assessment – Self assessment tool that enables businesses to review their performance periodically and address any potential gaps.

Chennai, Tamil Nadu, India

• Responsibilities
• Jointly owned the insourcing of the process I managed in Citibank (loans) into Citicorp Services India Pvt Ltd, a team of 16 FTE.
• Handled the migration of deposits and investment operations process from Singapore into CSIPL, a team of 21 FTE.
• Responsibilities include hiring, training, deployment, continuous coaching, team management, subscription to stringent performance standards (team productivity, KPIs, KRIs etc) and metrics reporting.
• Extremely challenging project as it involves 6 work streams, 20+ software applications, stringent time lines, remote location and a time zone difference.
• Trainings and takeover conducted over phones, instant messaging systems, conference calls, and web meetings.Highlights:

Chennai, Tamil Nadu, India

• Responsibilities:
• Part of the governance team for the business’ operating unit I was part of, having oversight on the BPO services.
• Process owner for all the activities performed by the loan operations team and outstation cheque collections unit of my business.
• Interface between the BPO team and other units in the bank regularly interacting with sales & service, product, clearing, credit policy, treasury, finance, technology, client experience and other vendors.
• Responsibilities include setting up of new processes, process changes, design & implementation of controls to minimize risks, drive process efficiencies to reduce cost, ongoing monitoring of operational risks, facing.
• Responsible for budget and cost control end to end of a cost base of USD 10 Million – Coordination for planning & creation of annual budget, amortization into monthly budgets, processing invoices, accruals and other.

Mumbai, Maharashtra, India

• Responsibilities:
• As a part of training, undertake 4 entry-level positions under rotational basis over a span of 2 years, in order to get a holistic perspective on SCB’s business, work practices, and culture.
• Worked with a diverse portfolio of bank operations, operational risk, BCM and environmental management.Projects:
• Reduction of energy consumption of SCB with minimal investment.
• Review and optimization of Operational risk database and associated processes.
• Establishment and extension of paper recycling initiative (implemented by me as a part of my internship).Other Projects:

Conceptualized and implemented a paper recycling process across SCB India resulting in significant savings on monetary and carbon footprint fronts. Implemented the system in Bangalore, Chennai, Hyderabad, Kolkata, Mumbai and New Delhi. Project was nominated for group level award and the project subsequently expanded to SCB subsidiary companies. Key.

• Responsibilities:
• Mechanical design of aircraft components according to client (Airbus) specifications.
• Computerized mechanical analysis of aircraft components to test their compliance against design criteria.
• Coordinate with different subcontractors in other countries working on various parts of the same project.
• Excellent knowledge on Microsoft Excel and Word, working knowledge on Microsoft Project.

Mba, Management

Activities and Societies: Creative head of Prerana (annual management fest of NITIE), Member of Prerana Management Group (the chief.

B.E, Aeronautical Engg