Highly skilled, customer centric and competent IT professional with a proven track record of providing specialist technical and client support services. With a passion to learn new technologies and extensive experience in high-volume environments alongside strong analytical, communication and organisational abilities, has the ability to provide efficient client focused IT support and improve the performance and recognition of the company.Dedicated team player willing to collaborate with coworkers to fix problems and to ensure end users remain productive and daily operation run smoothly. Complex problem solver who enjoys challenges and can work under pressure with the ability to contribute to the development of best practice, procedures and policies within a company. I have a strong passion for technology and enjoy meeting new people, hearing new perspectives and love to dig into customer problems and successfully find the root causes of problems, resolving them or communicating with the development team where necessary in a timely and accurate fashion. To achieve this, i focus on key results, consistent and constructive communications with different departments and the ability to adapt to changes with ease.Open to new and challenging roles, one which provides opportunities to learn new skills and make best use of my existing experience in customer service and technical skills to help further my personal and professional development.