My role as a senior process associate revolves around increasing profitability and efficiency by doing more with less , along with rapidly and effectively responding to changing market demands, thereby improving organizational agility using leverage IT as a strategic driver for competitive advantage, not just as a business utility.

*Improved the on time Performance & Turn Around Time of theflights from 88% to 98%.*Prevented theft and any kind of pilferage that can be causedby any contingencies , which resulted in the reduction ofdamages by 12%.*Managing a thorough record of a large amount of data &update the logs while verifying invoices.*Practice cost effective methods to benefit the company as anactive member of the Security Department's audit team of 6Senior Staff and 2 Head of the Department.*Held the responsibility of safety and security of over 21,600passengers on a daily basis pre-pandemic and about 12,600passengers during the pandemic.*Ensuring that a competent team of 15 members is on board forthe service by motivating the team mates and creating a goodatmosphere at work place.*Meticulously maintaining the quality of standards of theservices , while carrying out the development discussions withthe seniors.

*Executed the responsibility of complying with regulatoryrequirements and making each flight execution flawless andon-time.*Kept the boarding of 120 flights and more on-time, keepingtheir baggage reconciled, sanitization of the aircraft andmanaging on-board requirements everyday.*Helping the department to achieve the goals and enhancingteam efficiency in a team of 300 plus.*Implementing the necessary programs while acquiring qualityservices along with optimizing the resources , reducing thewastage of resources by 1.75%.*Introduced the method of sealing the cargos preventing any kind of damages , and enhanced the Department performance by 10%

Helped and Handled the clients both international and domestic with fluency and enhanced the service quality.