Product Owner - Business Applications
Being part of Business Applications Department I've been in contact with various products and challenges.My responsibilities in Bitdefender:- mapping all HR processes, identifying the gaps and unnecessary operational work- digitalizing all the above processes for a more automated way of working for all the HR process (end to end employee journey)- managing existing and new products- working closely with the stakeholders and target users for identifying the requirements- collaborating with UX colleagues for user flows and design (or doing it myself - when there were not enough resources)- working closely with the development team for building mobile first B2B solutions and internal business appsPart of the Products I've been in charge with:- Customer Zone - a platform for B2B customers with focus on three main areas: customer support, commercial zone (upsell, upgrade and renewal) and MDR Dashboards.- Customer Support - a tool we started from scratch as a new support platform for our commercial support team - Checkout - a technical request that we started from scratch born from a bigger project - deploying the MVP for the new subscription management platform- HRApp - an employee data management tool with time-off, compensation plans, and other related modulesOthers platform I've been involved in: Blacklist, BD Translate, TravelApp, Youcanbook.me and Udemy account management