Highly experienced in Customer Service roles. Skilled in Account and Customer Relationship Management - with a demonstrated ability to manage teams, multiple key accounts and customers efficiently, while maintaining a high standard of quality service. Empathetic, team player, focused on building solid relationships with my clientele and my team ; always looking to challenge myself, learn new skills, build networks and work with like-minded individuals. When not at the office, you can find me travelling the world, or dancing at a live gig!