• Booking of Incoming Payments • Bank statements • Remittance advices • Processing Outgoing Payments• Supporting query resolution/dispute management Telephone and written communication with the customers / other departments• Issuing, checking and sending dunning letters/Collection letters• Perform customer account reconciliation/bank reconciliation • Follow up on accounts and on disputed item • Support ad hoc requests from Business group and local units •… Show more • Booking of Incoming Payments • Bank statements • Remittance advices • Processing Outgoing Payments• Supporting query resolution/dispute management Telephone and written communication with the customers / other departments• Issuing, checking and sending dunning letters/Collection letters• Perform customer account reconciliation/bank reconciliation • Follow up on accounts and on disputed item • Support ad hoc requests from Business group and local units • Assist AR Team Leader to prepare and submit reports to the customer as applicable • SOP creation and updating • Deliver the required data for audit purposes • Making the accounting process controls established through the internal policies • Ensure Key Metrics are met, and service is delivered to end users as expected . Find opportunities for continuous process improvement and innovative solutions and communicate these to the AR Team Leader Show less

Respond to all customers enquires within given timescales, efficiently and effectively.Answering general enquiries from all levels of Samsung customers.Enter and retrieve information into CRM system.Web chatRisk ManagementRemote solutionsRemote ManagementLead generation activitiesPending Management

- First point of contact for clients.- Identify opportunities for transportation operation improvements;- Implement such improvements, train and coach system users with regard to changes and improvements;- Document standardized processes and special cases in regard to transparent system and operations execution;- Develop key performance indicators (KPI) to measure the effectiveness of the transportation operations;- Execute volume consolidation and preparation of tender… Show more - First point of contact for clients.- Identify opportunities for transportation operation improvements;- Implement such improvements, train and coach system users with regard to changes and improvements;- Document standardized processes and special cases in regard to transparent system and operations execution;- Develop key performance indicators (KPI) to measure the effectiveness of the transportation operations;- Execute volume consolidation and preparation of tender documentation;- Perform direct investigations to verify and solve customer complaints for all transport operations. Show less

• Expand the company through it's Facebook page and website• Offering financial services to international and local companies• Dealing with sales and collection department of the company• Dealing with international clients and close some contracts • Develop the company’s database system & administrative tasks

Liaising with suppliers and existing or new customers worldwideMonitoring market trendsCarrying out consumer researchResponsible to raise brand awarenessAchieve exports worldwide (Italy, England, Canada e.t.c)Responsible for the company's website

Dealing with major promotional campaigns ( Events, PR Stunts and Field Marketing) First hand communication point between client and customers within experimental marketing.• Worked with nationally and internationally renowned corporations e.g Dove, Olay• Identified target audiences and communicating brand awareness to general public• Practical experience of experimental marketing gained within national promotional ventures• Exceptional service, combining creative flair… Show more Dealing with major promotional campaigns ( Events, PR Stunts and Field Marketing) First hand communication point between client and customers within experimental marketing.• Worked with nationally and internationally renowned corporations e.g Dove, Olay• Identified target audiences and communicating brand awareness to general public• Practical experience of experimental marketing gained within national promotional ventures• Exceptional service, combining creative flair with operational delivery• Briefed in logistics to mitigate risk and maximise results within a flexible, client-centric approach• Positive reputation within the industry for reliability, politeness, success through built rapport Show less

Performing market research for the leading brands worldwide; mainly focus in UK, France, Germany, Italy, Spain, Greece, Sweden, Austria, Belgium etc.

-Work closely with sales manager-Establishing and building relationships with a view to a long term partnership, securing repeat business in the future-Liaise with suppliers-Make & receive calls from new & existing clients.-Search new clients-Produce quotes-Processing orders

• Responsible for developing the clientele of the company by initiating contacts with potential new clients and establishing the relationship with the existing clients. • Preparing the agenda and arrange meetings for the manager.• Answering phones and giving information about the company.• Assist and help in the sales department.