Vasily Bolyaev Email & Phone Number

California, United States

San Francisco Bay Area

Ops (SSO, AAD/Entra ID, OKTA, Keycloak, AWS IAM, Custom Linux PAM modules, User Management, HashiCorp Vault, etc.)DevOps (K8S Kubernetes, AWS, Azure, Gitlab, Jenkins, Slack w/Integrations, Kafka/ELK Stack) FinOps (AWS and Azure: Reservations & Optimizations, Savings Plans, Ongoing Costs Monitoring)Architecture/Networking (AWS and Azure interconnection: S2S VPNs, TransitGateways, Routing, Peering, IT infra vs DEV/QA envs, etc.)TPI (Two Person Integrity solutions development and implementation)Azure Cloud administration, IAM and PIM Roles management, Solutions Architecture & Networking, Security, VDI - Bastions mix, Master of Cloud VPN access setup & administration (OpenVPN, Pritunl, AWS and Azure S2S and TGW administration)

San Francisco Bay Area

Genesys PureEngage Cloud- Hybrid Cloud implementations:1) Planning, architecting, setting up, expanding, maintaining Amazon AWS Cloud Infrastructure (EC2, S3, Glacier, IAM, Route53, VPC, PrivateLink, RDS, DirectConnect, Cloudformation, ECS, CloudWatch, CloudTrail, Lambda, EMR, AWS Config and many others), AWS Capacity & Cost Management, Integrations with Customers systems/services + some Kubernetes2) Planning, building, expanding infrastructure in physical DataCenters world-wide (DELL,Netapp,XEN,vmWare)3) Participation in architectural/security reviews of new deployments/services and datacenters- Configuration management,standardization,automation with Puppet. Multi Masters setup. (Puppet v2, 3, 4) + Foreman.- Microsoft Active Directory Administration (Users/Groups, GPOs)- Using Chef to deploy/provision Genesys applications- Monitoring w/ Zabbix 2.4+, Grafana, SNMP, JMX- Change Management best practices (JIRA/ServiceNow based), Agile practitioner(Scrum,Sprints)- VoIP, SIP, RTP expertise,SBCs (ACME, Sonus)- Voice recording - Deployment automation & CI/CD (Jenkins/Scripts) + Selenium(GUI tests)- Cassandra 1 & 2- Log analyzing/parsing + ElasticSearch, visualization using Kibana/Logstash/Filebeat (ELK stack)- Nginx, Apache/httpd, HAProxy, Squid (ssl, client-side certificates, multiple backends with single frontend)- Annual Security & Compliance certifications (PCI DSS, SOC2, HIPAA)- Deploy and configuration of Genesys Core & Cloud stacks.Deep knowledge of Confserv, CME/SCI tools, MCP/Nuance, GVP setup + whole new stack of Microservices.- Postfix mail servers/clients + CorpMail + SendGrid admin- AWS IAM/EC2 Automation- Pushing DevOps Transformation (Microservices via AWS CF using Docker Containers)- AWS Costs Saving adept(TrustedAdvisor,CloudHealth&Billing; Scheduled Stop/Start of Envs)- Pushing on-duty projects: oncall reporting, internal Ops portals- Shell+Python+Boto3+AWSCLI, some GOlang- Git, Mercurial, SVN, CSV - Pagerduty adopter

Saint Petersburg, Russian Federation

Senior Support Specialist (SL3)- AWS and onPrem services support- RedHat Linux, CentOS- Hudson - continuous integration, builds automation- Geneos monitoring setup- IBM Lotus Notes- Informatica PowerCenter- Oracle PL/SQL Queries, Views, Procedures creation- Reporting, comparing data sources- Automation via shell scripting, sqlplus, Hudson/Jenkins pipelines- Every day calls with english speaking support members and clients- Finance: further education on derivatives and swaps

Saint Petersburg, Russian Federation

2007 – 2009Support Engineer (S2L - 2nd level support engineer)- Common Help Desk functions- Communication with clients (English speaking) over phone/email/IM- VIew/Procedure management/creation; Complex SQL-queries creation in pure SQL and using PL/SQL- Oracle Database monitoring, error messages reaction- Automation tasks: Shell and Perl scripting- Writing documentation and work with tracking systems(Atlassian products: JIRA, Confluence)- Work with FIX protocols, Application servers (BEA Weblogic 8,9),JAVA programs, Monitoring systems2009 – 2012System Engineer (S3L - 3rd level support engineer)- AWS Stress Testing deployments- Communication with clients (Russian/English speaking over phone/email/IM)- Installation and administration of servers based on Solaris(9,10) and Linux operating systems(Ubuntu,RedHat)- Expirience with Solaris Container technology (well knowledge in Solaris zones)- Operating with ILOM (Service Processor (SP) ) of Sun, HP, SuperMicro servers- Software Administration: DNS(bind), LDAP, NFS, SAMBA, HTTP, FTP, SAR, SNMP, NTP, Sendmail, Postfix, Web CMS(HippoCMS,Magnolia), web media servers(Wowza 2, 3), logwatch, fail2ban, etc.- Firewalling (iptables, ipchains)- ORACLE Database: basic setup, working with technologies such as RAC(HA clusters), rman(backup)- VIew/Procedure management/creation; Complex SQL-queries creation in pure SQL and using PL/SQL- MySQL database: installation/optimization/replication_setup/backup_and_restore techniques- PostgreSQL database administration: installation, tunning, replication techniques, backup and restoration.- Daily work with version control systems (SVN, CVS)Monitoring Systems.- SAS40 compliance preparations.Platforms worked on: TastyTrade, ThinkOrSwim, ThinkPipes, GFT(GlobalForexTrading)