Vasily S. Email & Phone Number

Stanford, CA, US

San Francisco, California, US

Key expertise areas Autonomous vehicles, Transportation, Financial services and financial crime. I advise founders and execs on Product and Growth to help grow companies faster with delightful customer experience. 1 hour $2,000 pay at https://buy.stripe.com/aEUdTVbwtfjn5A49AAHappy customers: McKinsey, BCG, Bain, consultancies Big4 and beyond, consulting.

London, England, GB

Global Customer Experience CX. Reported into Founder/CEO. Led and grew Customer Experience department (team of teams) from 30 to 100 people. Hired 100+ people2021 Dramatically, by 3X+, reduced level of customer complaints per active customer. Board level company goal for 20212022 Launched and executed "Deliver WOW" strategy and approach to customer.

Mountain View, California, US

Reported to CPO. Delivered Driverless Fleet Infrastructure that enabled Waymo to launch first paid autonomous robotaxi in Phoenix Arizona and expand into San Francisco, Los Angeles and more cities. Extensive product suite managing driverless vehiclesLed Waymo safety product efforts that resulted in substantially better vehicle operator safety compliance.

Austin, Texas, US

Led digital products critical for scaling of Model 3 operations, achieved fastest sales growth in company history to date in Q3-Q4 2018Customer AcquisitionTesla.com websiteModel S, Model X, Model 3 pagesTest DriveWeb funnel optimizationDigital Order Management: Order to CashMoving customers through order management steps from deposit to vehicle delivery.

San Francisco, California, US

During my three years at Uber, I solved problems for Drivers: signing up to drive with Uber, taking First Trip, continuing to drive after taking first trip. In 2015, I improved driver journey between Sign Up and First Trip, primarily digital experience on website and in Uber app. In 2016, I focused on Driver Engagement and Retention and shipped plenty of.

San Ramon, California, US

I led Consumer Product and reported directly to President/CEO. I turned around and achieved profitability for company's top revenue producing product ReputationDefenderI simplified the product line from thousands of custom products to 50 products, and in real time switched the company to new payment system integrated with Salesforce. I combined disjoint.

• I co-founded Lightfish with a vision that doing things online should be easy and fast. The problem we face today while browsing the internet is that doing things online is very hard and takes time - which is especially.
• Led product management and operations. Managed software development team of 5 in China
• Took company through three product iterations: “Easy-to-build macros for internet”, “Customizable fresh web dashboard”, and finally “Price alerts for fashion shopping”.
• Helped CEO raise angel funding

• I helped start Digi to bring the most essential communication services such as Internet, Telephony, and Television, to the Kingdom of Cambodia. I acted as a CEO and helped establish representative office in Phnom Penh.
• Recruited international management and operations team, established office in Phnom Penh
• Organized equipment supply tenders, acquired Internet & TV licenses, established government relations
• Negotiated deals for 100+ of TV channels to provide, built market research team

Moscow, RU

- Tutored Corporate Finance and Mergers and Acquisitions courses in Master of Economics and Master in Finance programs.- Created and graded problem sets and exams, organized optional seminars

Santa Clara, California, US

• I joined Hosted Switch out of the university and quickly grew into General Manager role leading the team of 30+ and all company's products. My key accomplishments were establishing Hosted Switch as a leader in IP.
• Defined Hosted Switch as SaaS platform. Transformed company to 100% recurring SaaS revenue
• Led product management, marketing, and sales. Supervised entire business operations, team of 30+
• Launched Lunaphone, consumer internet phone app. Sold to 100,000+ consumers in 10+ countries.
• Reduced level of online fraud in credit card payments to under 1%, implemented transaction scoring

Master Of Business Administration (M.B.A.), Business Administration

Doctor Of Philosophy (Phd), Incomplete, Game Theory With Incomplete And Asymmetric Information

Ma, Economics

Master Of Science With Honors, Mathematics