Vasim Akram Email & Phone Number

A competent professional with overall 5+ Years of experience Post MBA in B2B / B2C Sales, SAAS Sales, Sales Operations and Seller Support. Successfully Managed Digital Transformation Sales Engagements with Mid-Level Sales Roles for Local and Global Regional Business Exposure.Capable to ideate new business opportunities for various clients, convince clients and generate regular & genuine inflow of business, basis understanding of various trends & aspects impacting the industry.

Listed skills include Photoshop, Microsoft Office, Microsoft Word, Team Building, and 7 others.

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  Sr. Sps Associate - Seller And Brand Support - Us

  Amazon

  May 2021 - Present - Bengaluru, Karnataka, India

  ➺ Assist Amazon sellers and merchants promptly and effectively, escalate sellers' concerns as necessary.➺ Keeping a cheerful and professional attitude at all times, presenting the company in a favorable light, and handling delicate situations with skill.➺ Demonstrate excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.➺ Fostering a supportive team atmosphere and offering prompt assistance to teammates facing challenging situations as required.➺ Maintaining first contact resolution, quality, productivity, attendance, and other acceptable performance indicators.➺ Effectively seeking solutions through logical reasoning, data interpretation skills and identifying trends to appropriate channel including improvement suggestions.➺ Liaise with other departments such as Customer Service, Merchant Investigations or Payments teams as required to resolve Seller’s issues and questions.➺ Provide timely process updates to the team.