Michael Vasko Email & Phone Number

Downers Grove, Illinois, United States

• Provide operational direction to 30+ employees; SOPs; business development and strategy; sales and training; account management and retention; topline revenue, reporting, and collections; product management.
• Increased topline practice revenue by 475% and scaled operations to facilitate client growth by over 1000%.
• Launched a new online system to improve user interfaces, workflows, analytics, and productivity and to accommodate growing customer demands.
• Migrated existing practices and patients to a new cloud-based system and devices to streamline all customer and business activities.

Chicago, IL

• Provided quality management and delivery of core evidence-based products generated to support the medical and pharmacy coverage policies used by Blue Cross Blue Shield (BCBS) plans to direct the care of 106 million.
• Created the infrastructure to transition unit from a grants-based to a market-facing revenue model.
• Designed and launched a content management system and microsite for BCBS plans, delivering content 19 days faster, improving customer interface, and eliminating $200,000 in annual recurring expenses.
• Developed the operational workflow supporting online systems serving BCBS plans, pharmaceutical, device, and genetic test manufacturers, medical specialty societies, and academic medical centers.

Des Plaines, IL

• Directed operations; budgets, topline revenue, reporting, and audits; personnel; board governance; strategy and planning; technology, e-commerce, and social media; product development; membership; dues and pricing.
• Orchestrated a 69% swing in net revenues in first 18 months and produced the association’s most successful convention in 2011, exceeding budgeted net revenues by 16%.
• Migrated association to Dynamics CRM database, holding capital investment 65% below RFP estimates, reducing monthly IT costs by 60%, and integrating accounting, e-commerce, and phone systems.
• Aligned education and certification programs with needs assessments, developed modular learning continuum, and revamped course curricula and testing, providing members with a life-long learning model.

Master'S Degree - Ma

Bachelor Of Arts - Ba