Mark Vassallo Email & Phone Number

Wausau, Wi, Us

Webster, Texas, United States

Houston, Texas, United States

Executive management oversight of Quality, Safety, Infection Prevention, Medical Staff Services, Patient Relations, Behavioral Health, Wound Care, Pharmacy, Radiology, and Laboratory service lines with 1,400+ FTEs and $495M annual budget. System Vice President (7 hospitals) for Pharmacy, Laboratory, and Behavioral Health and system executive sponsor of Imaging Council. Executive duties included spearheading System Diagnostics, Therapeutics, and Behavioral Health Services as well as leading Radiology System Council, Pathology Council, and Antibiotic Stewardship. NOTABLE CONTRIBUTIONS:➤ Advanced hospital to #1 U.S. News and World Report ranking in Texas.➤ Delivered Vizient Top-10 position for large academic centers in quality and accountability for 3 consecutive years.⋙ Mortality O/E ratio below .50; length of stay O/E below 0.93; readmissions below 11%; top quartile performance in PSI 90 score card.➤ Exceeded Magnet NDNQI benchmarks 9 years running. ➤ Awarded CMS 5-Stars in Quality for reduction of CAUTI and CLABSI infection rates, falls, and pressure ulcers (below 1.0).➤ Achieved 10% year-over-year average volume increase in outpatient imaging while decreasing inpatient studies by 4%. ➤ Implemented a specialty pharmacy program with $1M annual contribution margin. ➤ Executed a pharmacy shared services program saving the system $500K in salary expense per year by implementing a centralized order verification program.➤ Supported drug cost reduction program saving the system over $5M annually through therapeutic exchanges and improved formulary control. ➤ Orchestrated implementation of laboratory response to COVID testing that generated over $199M in additional revenue.➤ Generated $985K in savings with a Behavioral Health Transitions of Care model that systematized tele-psych and mobile assessment team for behavioral health patients at risk of readmissions via an innovative home visit program.

San Antonio, Texas Metropolitan Area

Executive leadership of Emergency Services, Medical/Surgical Intensive Care, Intermediate Care, Cardiac Cath Lab, Respiratory Therapy, Quality, Safety Risk Management and Medical Staff Services. Budgetary control over $30M and oversight of 13 Directors and 300 FTEs within nursing, therapy, and other disciplines. Provided direction to Shared Governance Program, delivered quality and risk management, and managed regulatory provisions. Instituted initiatives to revise pre-existing Sepsis and MRSA protocols.Appointed as key member of the Network Leadership Development Institute Steering Committee while performing leadership duties such as managing clinical outcomes for the facility, including both physician performance improvement and core measures.NOTABLE CONTRIBUTIONS:➤ Championed $3.2M equipment upgrade for Cath Lab, doubling capacity and improving scheduling and turnaround times.➤ Spearheaded Critical Care expansion initiatives by opening a new $50M ICU.➤ Grew HCAHPS score from 30th to 90th percentile within 2 quarters by developing Care Bundles approach to ED admit holds as well as leading protocol revisions for ED.➤ Assisted in achieving Texas Award for Performance Excellence (TAPE) survey as Section Leader for “Operational Focus.”➤ Transformed underperforming Intermediate Care Unit, reduced turnover, and maximized bed capacity through strategic leadership recruiting and development of Directors and Assistant Managers around duties such as hiring, training, and enforcing process improvements.➤ Implemented daily briefing process that drastically improved safety, communication, and teamwork facility-wide.

Austin, Texas Metropolitan Area

Steered financial success and optimum patient care for 35-bed combined ICU, CCU, and NCU and 25-bed IMC. Supervised 280 FTEs, 6 Clinical Managers, and managed annual operating budget of over $20.5M. Responsible for ICU and ED developmental initiatives to strategically implement Early Goal-Directed Sepsis Protocol, Tight Glucose Control Protocol, and Hypothermia Protocol. Introduced ER Express marketing program and critical response teams by coordinating multi-disciplinary initiative. Created a new department to optimize patient placement and flow via a facility-wide throughput management initiative.Joined senior leadership positions as member of the Director Liaison for Network Critical Care Specialty Council, Chair of Network Restraint Committee, Critical Care Medicine Council, and Seton Surgical Medical Council.NOTABLE CONTRIBUTIONS:➤ Initiated $3M Transplant Department reinvestment program, re-energized the department, boosted staff and physician morale, and increased heart transplant volumes by 20% in the first year.➤ Fulfilled ED-centric duties of monitoring completion of $10M ED renovation, reversing 4-year declining patient visits, reducing length-of-visit times by 38%, surpassing targeted customer satisfaction goals by 8%, and eliminating ambulance diversion.➤ Slashed ICU turnover by 50% and led effort to increase availability of ICU beds, resulting in ADC increase of 33%.➤ Achieved turnaround and 48% increase in Net Promoter score by spearheading facility-wide patient loyalty and customer satisfaction initiatives.➤ Developed and empowered Clinical Managers through mentoring and the use of daily staff-utilization and forecasting models.

Kerrville, Texas, United States

Vancouver, Washington, United States

Lubbock, Texas, United States