Portfolio of Services- Bussiness IT Consultancy- Project Management- IT Service Management- Business Analysis- SAP R/3 Project Management- Master Data Management

PROJECT MANAGER in the Philips Domestic Appliance System separation for Italy - Greece

Steer the project activities according to the masterplan• Coordination of the Hellenization developments in SAP• Participate in the required meetings and workshops for IIG• Provide support during all the phases of the project• Facilitate the definition of Legal and Fiscal Requirements with the Central Program• Follow carefully the deployment ad migration from the current systems to the SAP WPP and related tools

Steer the project activities according to the masterplan• Coordination of the Hellenization developments in SAP• Participate in the required meetings and workshops for IIG• Provide support during all the phases of the project• Facilitate the definition of Legal and Fiscal Requirements with the Central Program• Follow carefully the deployment ad migration from the current systems in IG to the SAP MP1 and related tools

Customer Service ERP Steer the project activities according to the masterplan• Coordination of the Hellenization developments in SAP• Participate in the required meetings and workshops for IIG• Provide support during all the phases of the project• Facilitate the definition of Legal and Fiscal Requirements with the Central Program

As IT Business & Project Manager in Greece I am responsible to support a quite complex organization setup comprised by 3 different business groups (Consumer Lifestyle- Health Systems – Lighting) that have common as well as separate systems. My main areas of responsibilities are:• Accountable for IT project portfolio along business objectives • Ensure that IT delivery in projects & operations fits business interests and drives continues improvement• Strengthening the IT… Show more As IT Business & Project Manager in Greece I am responsible to support a quite complex organization setup comprised by 3 different business groups (Consumer Lifestyle- Health Systems – Lighting) that have common as well as separate systems. My main areas of responsibilities are:• Accountable for IT project portfolio along business objectives • Ensure that IT delivery in projects & operations fits business interests and drives continues improvement• Strengthening the IT infrastructure through to implementing new technologies• Agree budgets with business and IT as well as manage cost drivers• Being the single point of contact with the central IT organization for raising incidents, change requests , escalations• Management of local IT vendors• Deployment of central IT policies in the Country• Member of the IT Management team in the IIG (Italy, Israel, Greece) Market• Member of Country Organization Management Team• Reporting to Regional CIO as well as Country Manager• Business Analysis based on the business demand , provide specifications to the development team, organize training and user acceptance tests• Manage a local IT team• Issue handling – Problem resolution – Escalations related to the development – support team in India Show less

The FLS (First Line Support) Team Lead is in charge overseeing the team that supports the Global applications used throughout Philips, such as SAP, Salesforce.com etc. The FLS Team Lead is accountable and the point of escalation for 1st line support issues for any of the applications. The FLS Team Lead will provide direction to the partner employees and Philips First Line support staff to achieve and improve the performance of support provided.The First Line Support teams’ are part of… Show more The FLS (First Line Support) Team Lead is in charge overseeing the team that supports the Global applications used throughout Philips, such as SAP, Salesforce.com etc. The FLS Team Lead is accountable and the point of escalation for 1st line support issues for any of the applications. The FLS Team Lead will provide direction to the partner employees and Philips First Line support staff to achieve and improve the performance of support provided.The First Line Support teams’ are part of Philips IT User Care Organization and work closely with Regional Operations to ensure comprehensive and robust end to end service solutions are delivered to the customer according to the agreed KPIs Show less

As IT Business Analyst I was member of the local IT team responsible for the maintenance of the local ERP system that was designed and developed by the local IT department.I was also responsible to create the analysis of any new business demand, provide specifications to development team as well as proceed with the testing of the system.

As IT Senior programmer I was member of the local IT team of developers creating/maintaining programs based on the received analysis by the business analyst team.I was actively participating during the Local ERP Development Project