Vassoula Papantonopoulou Email and Phone Number

The Foundation is an Irish based international charity providing emergency healthcare, shelter, and education to disadvantaged children in Vietnam and Mongolia. This was a newly created role reporting directly to the Board. My responsibilities included:1. Identifying opportunities for new funding and submitting proposals to corporate donors, individual donors, and foundations. 2. Developing and managing relationships with companies and individuals in order to grow our donations and network. This also required me to organise fundraising events which developed my event coordination, budget management, and social media skills.3. Coordinating the international volunteer programme – recruiting potential volunteers, participating in volunteer fairs, screening applicants, liaising with our operational centres, and supporting the volunteers before leaving Ireland.4. Preparing and delivering secondary school presentations as part of the Foundation’s Development Education Programme.5. Managing the Child Sponsorship Coordinator which required ongoing training, supervision, and acting as an escalation point for complex issues.In addition, I managed the general office administration with the support of our Directors, Finance Manager, and office based volunteers. The Foundation has a small office in Ireland which required strong teamwork to deliver our ambitious and challenging targets.

This role is responsible for all aspects of the Foundation’s child sponsorship programme in Ireland. This is the largest source of income for the Irish office and assists over 600 disadvantaged children. My recurring duties included: 1. Communicating with child sponsors and our operational centres in Vietnam and Mongolia regarding the status and progress of each child. This also involved drafting promotional material to attract new child sponsors and managing this ‘new business’ process.2. Reviewing and issuing annual and adhoc progress reports to our sponsors. At times this required sensitive communications with the sponsors when children were very unwell or needed to leave the programme.3. Managing the child sponsorship finances which involved the quarterly reconciliation and reporting of all income and expenditure. I also successfully implemented a new payment arrears process. 4. Managing our Salesforce CRM. I also acted as business analyst and tester for our Salesforce implementation and the migration of our child sponsorship data from a legacy system and spreadsheets to Salesforce. 5. Prepared and presented management reports to the Board.