Coordination with various stakeholders for end to end Enterprise customer service delivery in Bangalore.➢ Handover the LMSD cases to O&M team with all the documents post successful completion of AT.➢ Prepare/update project status reports, update tracking reports and maintain files for due diligence➢ Interact and negotiate with contractors and subcontractors for smooth SD & Operations.➢ Proactively manage telecom projects and related issues on account or assignment

Commissioning of new leased line circuits NPLC, MPLS, ILL, Point to Point & ISDN PRI / BRI across Karnataka• Implementation of Leased Line Ckts from 2 Mbps to STM-16 link, troubleshoot & end to end commissioning the circuit as per customer commitment.• Acceptance Testing for newly deployed Access network (DLC & ECI Mux)• Coordination with various service providers like TCL, Airtel, Reliance, AT&T, Verizon, Orange and SingTel Equant during Implementation and operations support.• End to End Testing of customer circuits and ensure to deliver the link in efficient manner.• Familiar in handling of Testers from E1 to STM-16 and ETHERNET tester.• Understanding customer requirements and working on fulfillment of the same with in the prescribed time lines• Preparation of Test reports and their successful acceptance by client• To constantly upgrade the knowledge on the new products and technologies absorbed into company network• Understanding customer requirements and working on fulfillment of the same within the prescribed time lines.• Prepare/update project status reports, update tracking reports and maintain files for due diligence• Interact and negotiate with contractors and subcontractors for smooth SD & Operations.• Proactively manage telecom projects and related issues on account or assignment