Vasu Khanna Email & Phone Number

Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Pickering, Ontario, Canada

Toronto, Ontario, Canada

1. Developed comprehensive UiPath workflows to fully automate the invoicing process, encompassing email handling, data extraction, and system integration tasks.2. Directed the technical execution of intricate automation logic, ensuring precise data extraction and processing from various invoice formats through OCR and advanced string manipulation techniques.3. Designed and implemented robust error handling and exception management mechanisms within the workflows to ensure process stability and effectively address discrepancies.4. Integrated various external systems to facilitate seamless data retrieval and validation, thereby improving the reliability and accuracy of the automation.5. Enhanced and fine-tuned automation scripts to boost efficiency, minimize execution time, and ensure a smooth transition to live deployment.

Toronto, Ontario, Canada

• Proactively sought out and engaged with customers to drive sales and service using suggestive selling techniques, such as recommending complementary products or upgrades, resulting in increased average transaction values.• Maintained up-to-date knowledge of all products, including athletic footwear, apparel, and accessories, toeffectively communicate customer features and benefits.• Promoted loyalty by educating customers about our loyalty programs, thereby fostering repeat business andcustomer retention.• Processed transactions accurately using point-of-sale systems, handled cash, credit, and debit payments, andreconciled cash drawers at the end of each shift.• Enhanced customer experience by leveraging all omnichannel offerings, ensuring seamless shopping experiences across online and offline platforms.

Greater Toronto Area, Canada

• Developed a comprehensive understanding of Walmart's product offerings to assist customers effectively.• Stayed informed about sales promotions, discounts, and product features to provide accurate information tocustomers.• Efficiently processed cash, credit card, and electronic transactions using the POS system.• Conducted regular inventory counts and assisted with inventory management tasks as needed.

Noida, Uttar Pradesh, India

• Demonstrated problem-solving expertise to troubleshoot end-user application issues, monitor system performance, and resolve inefficiencies.• Utilized data analysis techniques to identify trends and insights to streamline processes by implementingenhancements and optimizing operational efficiency.• Played a key role in software testing, user acceptance testing (UAT), and quality assurance activities.• Monitored system performance and resolved end-user application issues using research and troubleshootingtechniques.• Prioritized customer needs and feedback, incorporating them into project plans and IT strategies to enhance userexperience and drive business success.• Created business pitch decks, presentations, and reports using MS Suite, ensuring clarity and professionalism,and improving stakeholder understanding and collaboration.

Postgraduate Certificate, Information Systems Business Analysis, Gpa 3.83/4.0

Activities and Societies: Dean’s Honor List - Conducted user research and analysis to drive design decisions, enhancing usability.

Post Graduate Certificate, International Business Management, Gpa 3.0/4.0

- Utilized data analysis techniques to evaluate marketing performance and refine strategies for continuous improvement. - Formulated.

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services, Gpa 6.6/7.0