• Conducted audit sessions with internal project teams to comply with Best practice standards.• Provided templates which reduced the documentation time by more than 50%.• Documented the findings and provided feedback which aided the teams to face external audit requirements. • Enhanced customer relationship with excellent communication, interpersonal, and leadership skills serving as a vital link between the Project Managers, network team and the customer.

• Involved in installation, cabling, configuration, and network administration of Cisco IT infrastructure including switches, routers, firewalls, and network protocols in TCP/IP.• Managed Cisco devices by performing routine network maintenance, and diagnostics for a variety of large customers.• Processed firewall rules and policies on Cisco ASA and Juniper networks and resolved several network issues. This was accomplished by identifying the root-cause, interfacing with peer engineers in other organizations, and performing root cause analysis tasks. • Managed disaster recovery, incident management, change management, and network security to ensure no downtime during production hours.• Designed, implemented, and documented the firewall policies and procedures.• Assisted end users with network concerns by providing quality customer service in IT network troubleshooting around the clock.

• Planned and organized ‘Career Talk’, a workshop to bolster students in their career perspective. • Articulated the goals and future plans of EGSC in the International Students’ Orientation for graduate students which successfully increased the membership by 20%.

• Performed research activities for Power Management & Multimarket (PMM) division to generate timely reports. • Identified potential areas for usage of the company products which resulted in increased potential areas of venture. • Demonstrated ability to engage with managers and sales personnel to brainstorm ideas for innovative marketing campaigns. • Gathered and analysed comprehensive data to achieve assigned market targets.