Seeking an opportunity in the finance department as F&I manager at a reputable dealership.Very passionate about the automotive industry and feel my customer service experience as service consultant at hi-line dealerships will give me the edge and a fresh new approach from not only a sales but also service background when presenting information to clients at time of purchase. Having been able to use all the products the F&I manager presents to clients will allow me to better explain all the benefits of such services and details on how each system works. Given my attention to detail and determination to provide the best possible experience for the client through years of hard work in the service departments, maintaining exceptional CSI and knowledge of the sales process and a finance background, I would be an invaluable asset to any organization.
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Audi Brand SpecialistMckenna Audi May 2015 - PresentNorwalk, CaAudi Brand Specialist for leading luxury premier vehicle dealership located in Norwalk, Ca. Knowledgeable client relations specialist with years of experience in automotive, customer service, and financial industries. Expanding already established book of repeat, referral, and new business through ecommerce and internet sales. Ensure highest customer satisfaction by providing best possible buying experience for client. Assisting in purchasing, leasing, new or pre-owned Audi vehicles, including many other major brands. -
Marketing & Sales ManagerTrend Imports Sales May 2013Los Angeles, CaMarketing and Sales Manager for a used hybrid car dealership based out of Los Angeles. Sourcing of used hybrid vehicles and establishing best method sales practices, both online and through walk in’s to ensure highest profit margins• Secured private investment of $150,000 within the first year.• Performed training of sales force on hybrid technology and the direction of hybrid sales through extensive market research• Created and implemented social media and website as avenues of sales.• Identified and targeted specific industries that would benefit hybrid technology.• Created educational viral series of hybrid technology and the clarification of false myths.
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Service ConsultantShelly Bmw Nov 2012 - Apr 2013Buena Park, CaService consultant for BMW dealership in Orange County. Writing 12-16 vehicles per day, including updating clients of the status regularly throughout the day. Communicating to clients upsells through state of the art world class MPI vehicle inspection reports.• Sustaining excellent professionalism with clients recognized through positive reviews
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Service ConsultantMercedes Benz Of Southbay Apr 2012 - Nov 2012Torrance, CaService consultant for Mercedes-Benz dealership, located in the South Bay. Extensive contacts with neighboring body shops, paintless dent removal, upholstery repair and detail companies• Awarded “Employee of the Month” for 2 consecutive months• Upheld strong customer survey responses of over 95%
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Service ConsultantSouthbay Bmw Jan 2009 - Mar 2011Torrance, CaService consultant to South Bay’s leading high end automotive dealership, including BMW and Mini. Maintaining outstanding communication and customer relation abilities• Recognized for top performance between 6 dealerships– Diamond Club• BMW and Mini Service Advisor• Maintained average Customer Satisfaction Index of over 96%
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Service ConsultantDr. Autotech Mar 2006 - Jan 2009Hermosa Beach, CaService consultant to luxury automotive service center including BMW – Mercedes-Benz – Range Rover – Audi - Volkswagen, maintaining the highest possible levels of customer satisfaction. Repair order generation, status phone calls, provide courteous, respectful treatment of customers, and thoroughly explain work performed.• First line of contact with all customers• Adapting dealership techniques and ideas to the independent market• Increased customer satisfaction through online reviews.
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Service ConsultantSanta Monica Bmw Nov 2004 - Feb 2006Santa Monica, CaService consultant at high end BMW dealership in respected Santa Monica, CA. Consultant to numerous high net worth individuals & body shops. Repair order generation, follow up phone calls with status on vehicle, ensuring customer that issues presented are addressed with the utmost courteous and respectful treatment, and a thorough explanation of work performed.• Averaged 10-15 vehicles per day• Maintained average Customer Satisfaction Index of over 94%• Recognized as one of the top advisors within first month.
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Marketing & Sales ManagerMbz West, Inc. Sep 1999 - Oct 2004Los Angeles, CaOversight of marketing and account management for service and sales company specializing in Mercedes-Benz, BMW, Mini, and Smart automobiles. • Created advertising and collateral marketing materials, brochures, and Web site• Implemented e-commerce to make automotive inventory available to a wide audience, resulting in 25% increase in sales during the first year of operation• Managed and incentivized sales team
Vatche Khedesian Skills
Vatche Khedesian Education Details
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Business Economics With Emphasis In Marketing & Finance -
West Torrance High School3.9Gpa
Frequently Asked Questions about Vatche Khedesian
What company does Vatche Khedesian work for?
Vatche Khedesian works for Mckenna Audi
What is Vatche Khedesian's role at the current company?
Vatche Khedesian's current role is Audi Brand Specialist.
What schools did Vatche Khedesian attend?
Vatche Khedesian attended University Of California, Santa Barbara, West Torrance High School.
What are some of Vatche Khedesian's interests?
Vatche Khedesian has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.
What skills is Vatche Khedesian known for?
Vatche Khedesian has skills like Automotive, Vehicles, Sales, Customer Service, Sales Management, Strategic Planning, Marketing, New Business Development, Account Management, Marketing Strategy, Microsoft Office, Leadership.
Who are Vatche Khedesian's colleagues?
Vatche Khedesian's colleagues are Rob Smith, Will Swain, Ron R., David Bogaryan, Victor A, Kevin Magana, Estefania Garibay.
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