Daniel Vázquez Email & Phone Number

Stockholm, Se

Stockholm, Stockholm, Se

In kry livi I’m responsible for the overall planning, organizing, and execution of all IT functions across the organization. The IT Department plans and develops hardware and software solutions for our fast growing company.Key responsibilities:- Develop strategy as it relates to the organization's IT infrastructure (employee/facility IT hardware and software systems)- Devise and establish IT policies and systems to support the implementation of strategies set by upper management- Develop, manage, and track the IT department's HC budget- Purchase efficient and cost effective technological equipment and software- Consult senior-level stakeholders across the entire organization to identify business and technology - needs and to optimize the use of information technology- Ensure smooth delivery and operation of IT services by monitoring systems performance- Create processes and standards for selection, implementation, and support of systems- Provide direction, guidance, and training to IT staff- Coordinate IT managers and technical product owners and provide guidance and coaching/mentoring to various IT professionals.

Stockholm, Stockholm County, Se

I got the opportunity to change roles internally and became part of the IT LeadsTeam at Spotify. My role switched from a support / engineering nature to a strategic/ leadership role where I was in charge of performing the following tasks:- Build the teams roadmap and maintain a well groomed backlog.- Setting, prioritizing, and evaluating the work generated by the team inorder to ensure impeccable features and functionality of the product.- Define product vision, road-map and growth opportunities

Stockholm, Stockholm County, Se

I worked in the IT Collaboration Tools at Spotify where I develop and provided innovative solutions for my Spotify colleagues. Some examples of the challenges I worked on are:- Increase efficiency and metrics visibility for different teams by supporting them in the creation of dashboards and gathering useful metrics by using tools such as JIRA and add-ons.- Help with the creation of new Service Desks - Customer Portals - for teams to handle user requests in a much cleaner and organised way. - General JIRA and Confluence Support and Administration.- Ownership of the Slack instance @ Spotify, managing and administering all the different parts of the application, users, apps, integrations and webhooks. I am also responsible for making sure the application is in a healthy state and the security risks remediations and user access reviews are periodically performed.

Stockholm, Stockholm County, Se

I was part of the IT Support Team at Spotify, where I provided my fellow colleagues with IT personal support. I collaborated with the team, administering our IT systems, making sure that all the IT equipment was functioning for all employees in every Spotify office.I gained strong experience supporting different technologies, but what I learned about during my time in this position was to understand our users and deliver value.Because of the incredible hyper-growth that Spotify experienced during my time there, I had to work a lot on improving many different processes. As a highlight of this experience in my career, in November 2015, I held a talk at Atlassian Summit in San Francisco with my colleague Rick Wacey, where we gave insight into challenges that Spotify IT faced whilst the company was in hyper-growth.

Paris, Paris, Fr

- Troubleshooting computer hardware, software and network problems.Configuring and maintaining computers and network equipment.Installing computer and network hardware.Installing and managing software.Administrating network connections.Responding to support requests from users.Resolving hardware and software issues to minimize downtime.Assisting users in configuring hardware, drivers and software.Managing returns, exchanges and repair of faulty hardware.Identifying hardware and software failures.- Purchasing computers and network equipment. Scheduling new equipment purchases.Determining required hardware configurations.Negotiating purchase prices.- Communicating with network administrators to ensure the hardware and network functionproperly, schedule maintenances, etc.- Analyzing market benchmarks in mobile devices.- Managing software licenses.Tracking software license compliance.Resolving licensing issues.Proposing licensing schemes for new software purchases.

Mirabel, Quebec, Ca

- IT technician, Responsible of the IT department of the Madrid studio, performing technical functions as a Helpdesk, giving IT support to 50 testers of different countries. The main tasks and issues were related with connectivity failures, problems with the operating systems, incompatibilities with Open Office and Microsoft Office, etc.- Hardware Technician (specialising in video game consoles). Responsible of burning games, upgrading, configuring (locally and network) and starting-up of all consoles used in the office, that includes: PS3, X360, NDS, NDSi, Wii.

Madrid, Es

Helpdesk technician, taking part on the ICM Project (Informática y Comunicaciones de la Comunidad de Madrid). I gave IT support to users of different areas (Sanity, Education, etc.), dealing also with computer installations and configurations.

Internship of one month, designing the website www.optimalchiro.ie and helping with the IT maintenance of the company.

Pozuelo De Alarcón, Es

Practices on IT Department, executing tasks like databases maintenance, web programming, help-desk, development of corporate applications and servers administration.

Executive Leadership, Organizational Leadership

Certified Scrum Product Owner (Cspo)

Professional Training And Education In Computer Science - Pf Ii, Information Technology

Professional Training And Education In Computer Science - Pf I, Information Technology