Srwc Membership Services Representative
Current• Provided exceptional customer service, enhancing member satisfaction and retention through personalized interactions and warm welcomes.• Guided members through enrollment processes, accurately managing registrations, financial transactions, and record-keeping.• Expertly troubleshot front-end software issues, ensuring seamless member access and minimizing service disruptions.• Delivered presentations to campus groups, promoting ASI Recreation programs and services.• Led tours for prospective members, effectively showcasing the benefits and personalized opportunities offered by the department.