• Developed and deployed a fully automated process using Power Automate, which reduced warehouse-to-customer transfer time by 10%. This system reads daily reports and sends personalized emails to project managers, providing detailed status updates on their projects, enhancing communication efficiency and project management effectiveness.• Developed a Python script that automates the extraction of part numbers from pump nameplates, compares them to our parts sheet, and drafts emails with price, lead time, and spare parts information, reducing lookup time by 80%.• Leveraged in-depth product knowledge and technical expertise to research, gather data, and develop comprehensive solutions, resulting in a 25% reduction in project turnaround time. Delivered turn-key system designs and custom equipment support to meet diverse client needs.

• Provided extensive order fulfillment support, managing over 60 customer communications daily via phone and email, creating technical submittals, and entering 5 to 10 build-to-order orders requiring high attention to detail.• Acted as a liaison between sales teams and clients, validating and communicating proposed solutions, resulting in a 95% client satisfaction rate. Addressed concerns and consultation needs, expedited requests by 30%, and maintained a thorough understanding of industry standards.• Developed a Python and VBA script that processes daily Excel reports, creating and saving individual Excel documents for each customer, reducing tailoring time by 90%.

Actively facilitates booking 150-200 tee times in person and over the phone daily; provides accurate check-ins for golfers, retail sales and product knowledge; supports back shop and bistro staff in providing exceptional customer service.Communicates effectively with Starters and Player's Assistants to ensure a smooth and enjoyable golfing experience for all guests.Ensures the readiness and cleanliness of our power cart fleet, supports the Golf Shop and Bistro staff in ensuring the cleanliness of our facility.

• Maintained high quality standards by fixing MIG welds and performing quality checks, achieving a 98% defect-free rate and reducing rework time by 25%.• Followed standardized work and quality control procedures while collaborating in a team-based environment, resulting in a 20% increase in produced parts compared to the standard. Ensured line productivity and met expected build numbers consistently.• Assisted in total preventative maintenance, including measuring datum pins, inspecting proximity sensors, and datum blocks, contributing to a 15% reduction in equipment downtime and a 10% increase in overall operational efficiency.

• Competently and professionally represented the Region of Halton on a $2 million project, successfully reducing flow to the sanitary system by 30% through the disconnection of over 500 private property downspouts within a 4-month period.• Conducted on-site inspections of over 1500 properties with high attention to detail, processing 150+ work orders for contractors within a 4-month period. This included detailed information regarding property elevation, swales, grading, potential hazards, and locating downspout connections.

• Responsible for specific design related projects as assigned for equipment using SolidWorks and AutoCAD, leading to a 15% increase in efficiency, resolving 20+ design issues.• Responsible for preparing over 100+ Production Engineering documents for new Lexus 2019 model launch including, datum pin maps, safety lockout placards, contributing to a 30% reduction in equipment setup time.• Creation of spare parts and welding consumables lists for new equipment installations, and working with supporting departments to ensure the items are systemized and ordered.