Vaughn Hall Email and Phone Number

Comfort, Quality, Excellence, Reliable, and Affordable. Get where you need to go in style and luxury. Impress your clients, impress your date, impress your friends,..........Impress yourself!!!!!!

Life & Health Insurance, Variable Annuities

Responsible for enterprise-wide processing, communications, and auditing of non-medical LOA, including employer provided and personal leaves.Performs responsibility in a team oriented environment to ensure continuous improvement within workforce processes, to assist in building an attitude of uncompromising commitment to client and customer satisfaction.Oversee and coordinate all employee non-medical LOA requests and return to work activities. Also act as the final approver for all LOA requests. Manage non-medical leave reporting, and monitor status of all cases and commitments, to ensure service level agreements are met.Resolve escalated non-medical leave requests and/or policy inquiries requiring higher level knowledge and authority by working with managers, HR, benefit reps, attorneys, company executives, and physicians.Understand and comply with all federal and state regulations, as well as company non-medical leave policy.Support the communication of new LOA policies and assist in the education and training to supervisors and managers regarding processes, procedures, state and federal compliance, and etc.Maintain advanced knowledge of laws and regulations pertaining to FMLA and ADA.

Daily administration of enterprise wide eligibility structure for all active and retired employees; Responsible for issue resolution relating to claims and coverage; Coordinate with IT to maintain the continuous flow of eligibility file feeds; Maintain a secured customer service friendly environment for vendor representatives to report and obtain vital company benefit information.Full enterprise wide administration of Executive Split Dollar and Contractual Group Life Insurance policies; Monthly interaction with company insurance carriers regarding coverage for active and retiree population; Communicate accordingly with brokers to ensure all company interests in policies are fulfilled. Responsible for support to management relating to enterprise wide annual Open Enrollment; Administrative Management of Open Enrollment Project Plan; Benefits team representative to assist IT in the transition of new Open Enrollment file information into internal and vendor databases.Maintenance and management of HR Connection and Retiree Connection intranet sites. Responsibilities include the posting of final approved benefit information material from internal and vendor communications teams such as fact sheets, supplemental plan designs, claims forms, and applications.

Solicited prospective clients using a specialized telemarketing network. Provided clients with knowledge of various loan programs.Liaison for clients, brokers and investors for all loans in process.Origination of new loan applications with required documentation using the contour programTracked loans through Loan Prospector for placement within investor guidelines

Responsible for itemized storage and distribution of time sensitive stock portfolios and business tender documents.Maintained product control activity logs using advanced Excel software.Handled all queries regarding company contacts requesting documents in inventory.Print Production Management - Worked with Customer Service Team to prepare print manifests for informational prospectus configuration.

Responsible for shipping and receiving of letters, parcels, technical and computer equipment using Federal Express Powership and Airborne Dom Libra. Coordinated sorting and distribution teams for inter-office mail, office supplies and computer equipment. Bar coded equipment for inventory and shipment records. Daily contact with vendors to establish and maintain efficient and reliable services.Liaison in resolving departmental discrepancies.Kelley Drye and Warren /

Sorted incoming and outgoing mail.Prepared incoming and outgoing mail facsimiles for interoffice distribution.Dispatched messengers for delivery of packages.Confirmation of all outgoing express packages using FEDEX Powership system. Daily contact with vendors to establish and maintain efficient and reliable services.