Vaughn Mudrick Email & Phone Number

Irving, Texas, United States

* Collaborate with Google’s Partner Enablement team to craft and execute comprehensive sales strategies.* Drive initiatives to increase market share and improve sales metrics at major retailers like Best Buy.* Manage and develop a team of account managers, fostering an environment of growth and high performance.* Serve as the primary point of contact.

Dallas, Texas, United States

• Improved cross-functional communication between wholesale and other departments, enhancing collaboration and alignment on critical objectives.
• Implemented strategic planning processes, boosting sales productivity and aligning with company goals.
• Developed new business processes for product launches, providing progress reports to executive leadership.
• Streamlined sales-production communication, reducing order fulfillment delays by 15%.
• Developed and executed Salesforce CRM training for the sales team, resulting in a 40% increase in utilization and adoption in the first quarter.
• Led analytics initiatives to enhance data quality in the wholesale organization, improving sales data accuracy and reliability.

Plano, TX

• Launched and oversaw a Sales Support function with a remote team of 10 specialists, enhancing support for sales teams and field leaders through strategic tools, performance analyses, and operational initiatives.
• Partnered closely with account managers and key customers on training and sales enablement initiatives, leading to increased sales and market share.
• Automated and refined sales operations processes and offered critical analysis for sales performance improvement and trend identification.
• Created dashboards and reports for over 800 employees contributing to business growth.
• Played a vital role in strategic and operational support for organizational structure changes, aiming to optimize efficiency and boost revenue results.

Plano, TX

• Led a US/Korean cross-functional team as the US project lead, developing a new internal CRM tool for an 1,800-person retail team and 20 global subsidiaries.
• Responsible for the creation and implementation of Standard Operating Procedures (SOPs) related to all aspects of store operations across the entire fleet of retail stores, ensuring consistency and efficiency in.
• Designed and executed sales incentive programs for new product launches, driving a 22% average year-over-year growth in device pre-sales.
• Supported the development and execution of Samsung’s Retail go-to-market strategy in the Smartphone and Mobile Computing categories, including major product launches.
• Managed a team of 4 Operations Specialists, developing a comprehensive retail communications framework.

Asbury Park, NJ

• Consistently achieved quota in the second highest revenue volume market in the U.S., encompassing 16 Samsung Experience Shops within Best Buy stores and a wearables concept location in Macy’s Herald Square flagship.
• Utilized market data and insights to develop targeted sales and marketing programs, enhancing revenue and market share in assigned locations.
• Recruited, hired, and developed a field team of over 35 full-time employees, tasked with promoting the Samsung Mobile product line within partner locations.
• Developed and implemented various operational tools including manager-to-employee 1:1 forms, performance tracking tools, and partner visit templates, establishing effective business rhythms for the U.S. team.

New Jersey

• Spearheaded day-to-day management of store operations and achievement of sales and profitability targets including P&L and budget management at retail location with annual revenues of $47M+.
• Analyzed data and sales trends and created localized strategies to drive profitable growth across all channels including outreach strategy after Hurricane Sandy, exceeding annual revenue target by $4M.
• Coached and mentored team of 3 Assistant Store Managers and 80 supervisors, team leads, and hourly sales/service associates.

Richfield, MN

• Created operational platforms throughout transition from in-store and in-home services businesses to Geek Squad brand post-acquisition, improving repair turn time from 10 days to 48 hours.
• Developed and implemented training programs for 1200+ agents to support launch of new Geek Squad rapid repair facility in Louisville, Kentucky.
• Wrote and documented best practices for profitability and customer satisfaction and assisted leadership team of 90 with implementation to improve performance.
• Served as spokesperson for company during local and national media events including monthly segments on local radio and television stations with 150K+ listeners.

Coached and trained up to 12 employees to achieve targets for revenue generation and customer service.