Vaughn Sample Email & Phone Number

Cleveland, OH, US

Cleveland/Akron, Ohio Area

Oversee the performance of Client Service Center (CSC) Representatives and Bilingual Representatives, ensuring high-quality client interactions and efficient issue resolution.Lead the Intakes Team in addressing complex client issues that fall outside standard resolution protocols, ensuring timely and effective solutions.Maintain the Supervisor queue.

Cleveland/Akron, Ohio Area

Efficiently managed incoming calls from MetLife Legal Plan members, ensuring timely and effective communication.Utilized active listening and probing questions to thoroughly understand member needs, provided clear explanations of plan coverage and usage, enhancing member satisfaction.Coordinated referrals for clients to local attorneys, including.

Cleveland, Ohio, United States

Guided customers through the selection process of cars, trucks, or vans, providing expert advice to match their needs and preferences with the ideal vehicle.Advised on financing options and service products, ensuring customers made informed decisions tailored to their financial situations.Managed the entire sales process from initial consultation to the.

Cleveland, Ohio, United States

Led training of staff across multiple offices statewide, enhancing team capabilities and ensuring consistent service delivery.Conducted client consultations and sign-ups, effectively communicating legal options and building trust with potential clients.Negotiated settlements with adjusters, hospitals, doctors, and clients, securing favorable outcomes and.

Greenville-Spartanburg-Anderson, South Carolina Area

Led and supervised a team in maintaining cleanliness and sanitation across multiple hospital buildings, ensuring adherence to health and safety standards.Trained staff in operation of cleaning equipment, enhancing efficiency and effectiveness in maintaining environmental cleanliness.Coordinated meetings between shifts to ensure seamless handovers and.

Greenville, South Carolina, United States

Conducted initial and follow-up sales calls to assigned clients within a designated territory, effectively building and maintaining relationships to drive sales growth.Assisted clients with problem-solving in the business and shipping process, ensuring a smooth and satisfactory experience.Provided technology solutions and incentive agreements to clients.

Greenville, South Carolina, United States

Conducted cold calls to potential clients within a designated territory, effectively generating leads and expanding the customer base.Set appointments, presented ADT's security solutions, and completed necessary paperwork, ensuring a smooth sales process.Coordinated installation, follow-up, and continued service, providing a comprehensive customer.

Dublin, Ohio, United States

Managed a diverse portfolio of contracts, including school systems, government agencies, and insurance companies, ensuring timely and accurate project completion.Trained, mentored, and assisted staff in the production department, enhancing team skills and productivity.Oversaw all facets of the production floor for the shift, including Digital Imaging, Data.

Columbus, Ohio Metropolitan Area

Marketed individual health insurance policies through cold calling, setting appointments, conducting sales presentations, and underwriting applications, resulting in an increase in policy sales.Acquired and maintained a Life and Health State Insurance License, ensuring compliance with industry regulations and standards.Provided exceptional customer service.

Columbus, Ohio Metropolitan Area

Served as a liaison between county agencies and technical experts, assisting with IT, procurement, project management, agency relocation, meeting facilitation, training, problem-solving, and configuring IT equipment and applications.Assisted Senior PMs and programmers with information for application development, streamlining the development.