With over 40 years experience in retail technology and payments, I specialise in guiding retailers through the complexities of digital transformation. I can help businesses tackle these challenges:1. Costly Inefficient Payment Systems Customers today expect seamless, omni-channel payment capability. Outdated systems can lead to unnecessary costs, missed sales opportunities, and customer frustration. I can guide the selection, design and implementation of cost-effective payment solutions that increase speed, security, and usability across in-store, mobile and online channels, improving customer satisfaction and driving sales growth.2. Disjointed Technology Ecosystems Businesses often struggle with siloed, incompatible systems that complicate day-to-day operations and hinder growth. I support businesses in unifying in-store, online, and backend systems to create cohesive technology ecosystems, enhancing data flow, reducing errors, and optimising inventory and workforce management, enabling a more agile and efficient business operation. 3. Scaling Technology Upgrades Introducing new tech can be daunting, often causing downtime and significant internal resource strain. With extensive expertise in program and project management, I lead businesses through major technology transitions, from SaaS workforce tools to global management systems, with a collaborative, structured approach that minimises disruptions, and empowers teams for ongoing success.By combining strategic insight with hands-on experience, I can help drive innovative thinking and operational excellence, allowing retailers to stay competitive in a world of fast-moving technology.I also have over 30 years of Board experience, currently serving as a Non-Executive Director of PowerWells Foundation, addressing energy poverty and recycling by repurposing of lithium-ion batteries from e-waste into home solar systems and battery packs & lights. PowerWells has deployed home solar battery systems and LED lights in remote communities not only in Australia, but also Indonesia and the Pacific Islands, underscoring a commitment to sustainable global solutions.Personally, I look to use my professional experience to add value in both strategic and operational areas of NFP and Social Enterprise businesses addressing the UN Sustainable Development Goals: 1- No Poverty, 4-Quality Education, 7-Affordable Clean Energy, 12-Responsible Consumption and Production, 13-Climate Action and 17-Partnerships.To Learn more, Connect or Follow me and send me a DM and I will get back to you.
Listed skills include Strategy, Integration, Business Process, It Strategy, and 48 others.