Paulo Vitor Reinholz Email & Phone Number

I'm a passionate and dedicated Customer Support professional with over 3 years of experience in delivering top-notch service in the realm of customer care. I thrive even in the most fast-paced environments, focusing on quality and customer satisfaction.I take pride in ensuring that every customer receives all the support they need yet in difficult interactions. My work at 5CA reflects that and I'm able to continually pose above expectations in most quarterly reviews.I can apply empathy and active listening in my interactions and provide troubleshooting for technical and non-technical issues. I'm proactive and a fast learner, and I'm able to manage my time effectively without the need to be micromanaged. I consider myself a team player who likes to help my colleagues get better results with my knowledge and experience. Last but not least, I'm crazy good at FPS games.