Mario V. Email & Phone Number

Valencia, Carabobo, Venezuela

Design, implement, and troubleshoot complex network architectures to deliver secure, high-performance solutions for clients across various industries.Lead the management and configuration of network security systems, including firewalls (ASA, Fortigate, Firepower) and proxy services, ensuring robust protection against cyber threats.Oversee the configuration and maintenance of routing and switching (Cisco, Mikrotik), wireless networking (Cisco WLC, Ubiquiti, Meraki), and VPNs/DMVPN to ensure seamless connectivity and efficient communication.Implement and optimize WAN technologies and advanced routing protocols (BGP, EIGRP, OSPF), ensuring reliable and scalable connectivity across global networks.Leverage Ekahau to design and troubleshoot wireless solutions, optimizing performance and coverage in high-demand environments.Collaborate closely with cross-functional teams to deliver end-to-end network solutions, ensuring operational efficiency and compliance with client requirements.

Valencia, Venezuela

Provided Level 1 support for critical IT systems, troubleshooting and resolving issues related to servers (Windows and Linux), network infrastructure (routers, switches), and storage/backup platforms (HP Data Protector, SAN).Monitored and managed security systems, including firewalls (Fortinet, WatchGuard, Palo Alto) and proxy services, ensuring the integrity and security of the company's network.Supported virtualization platforms (VMware, Hyper-V) to ensure high availability and optimized performance of virtualized environments.Conducted regular health checks and system performance monitoring to identify and address potential issues before they impacted service availability.Responded to internal and external customer requests, ensuring timely resolution of service disruptions and providing technical support across various IT domains, including corporate DNS and networking.Collaborated with the IT and Security teams in monitoring the security infrastructure and assisting with incident response protocols in a data center environment.

Naguanagua, Carabobo

Managed and supported the organization’s IT infrastructure, ensuring the smooth operation of Windows and Linux systems, ERP solutions, and preventive maintenance tools.Delivered comprehensive technical support to users, troubleshooting hardware, software, and network issues to maintain high system availability and performance.Oversaw system performance, conducting regular audits and ensuring all IT equipment and software were compliant with internal standards and security protocols.Assisted in the planning and execution of IT procurement processes, acquiring hardware and software resources to support operational needs.Coordinated preventive maintenance schedules for IT systems, ensuring minimal downtime and maximizing system uptime across the organization.

Av. Hans Neumann, Urb. Industrial El Bosque.

Provided technical support to end-users via Service Desk, ensuring timely resolution of hardware and software issues.Assisted in managing and maintaining network infrastructure, including Cisco devices such as IP telephones, switches, routers, and Meraki firewalls.Conducted routine network troubleshooting and maintenance to optimize performance and reliability.Collaborated with IT experts on infrastructure projects to enhance the company's technological efficiency.

Bachelor Of Engineering - Be, Information Technology

Activities and Societies: Delegation of United Nations Models. UDMUNCompetent professional with capacity for the design, implementation.

Diploma, Public Speaking

Ccna Routing And Switching

Cisco Certified Network Associate (CCNA) validates the ability to install, configure, operate, and troubleshoot medium-size route.

Diplom, Auditing

Professional with the ability to evaluate information technology solutions and systems present in the organization in order to make their.

Associate'S Degree, Information Technology

Activities and Societies: Delegation of United Nations Model. UDMUNA professional with the ability to design, implement and manage.

Education record