Service Desk Technician
Current
Carlsbad, California, United States
- Demonstrates strong interpersonal skills and actively participates as a team player in solving problems
- Efficient within a ticketing system to respond to users who submit trouble tickets within agreed upon SLAs. Escalate issues as needed to ensure timely resolution of tickets
- Proactively monitored and addressed potential security issues
- Demonstrates strong interpersonal skills and actively participated as a team player in solving problems.