Developing updated tools and technology for the corporate travel industry.

Assist general contractor with project bids, payables/receivables, marketing, website, social media.Xactimate, Quickbooks, Webflow, Buffer, HubSpot

Charged with improving competitive advantage through the development of the business intelligence strategy. Focus on Salesforce data utilizing Einstein Analytics and Power BI.

Build, manage, and grow strategic partnerships. Leverage data to develop and implement innovative strategies to increase room night share and achieve revenue goals with partners. Increase revenue for existing hotel program by increasing global participation, as well as development of new revenue opportunities.*Negotiate, draft, and implement contracts for strategic partners*Drive revenue goals for assigned strategic partners with targeted marketing opportunities*Increased hotel program opt-in participation and revenue by 10%*Implemented process to increase opt-in revenue collection from 70% to 99%*Produce partner facing reporting*Analyze booked data to explore revenue opportunities*Manage sponsorship requests and secure partner funding.

Provided data-driven intelligence to improve the travel program of high profile clients (including 2 clients consistently in the top 50 of the Business Travel News Corporate Travel Top 100). Developed structured reporting plan and implemented efficiency improvements for client deliverables (over 600 reports annually).* Develop & produce compliance dashboards indicating policy effectiveness across all categories (air, car, hotel)* Develop & produce predictive modeling solutions for staffing levels and strategic negotiation* Translate savings goals into quantifiable analytics as well as identify new savings opportunities* Reduced data formatting time by 80% through macro programming* Review existing reporting and enhance design for more effective communication* Write reports using data extracts, MS Access, and MS Excel * Development of timelines and processes for generating reports, ensuring quality, and timeliness of client data* Extract & format transactions reportable under the Federal Sunshine Act* Proactively identify and research data issues and provide recommendations or solutions* Compile and Analyze Voice of the Customer surveys

Business Analyst supporting development and launch of a mobile application.* Work collaboratively with Business Stakeholders, Product Managers, and vendors to gather requirements and ensure functional alignment* Analyze A/B testing results* Write business rules documentation* Develop test case scenarios and map requirements into appropriate test plans* Participate in user testing* Troubleshoot and resolve user issues

Project Manager supporting the data accuracy of Carlson Wagonlit Travel's hotel database (HARP).* Manage data quality projects to ensure accuracy of over 150,000 hotel records* Integrate data from 3rd party suppliers* Recommend and implement data quality process improvements* Wrote QP reports using MS Excel, Cognos Impromptu, Business Objects, and MS Access* Manage development of training manual / documents for HARP users* Supervised data coordinator responsible for database updates

Manager supporting the development and ongoing management of hotel programs/products available to all Carlson Wagonlit Travel clients globally.* Wrote discussion documents for proposed hotel programs* Developed, implemented, and managed two global lodging programs specifically for long stay travelers (extended stay hotel and corporate housing)* Grew supplier participation in extended stay hotel program by 250% in the 2nd year, with average 33% growth yoy over the next 3 years* Managed supplier relationships in the long stay & corporate housing segments* Supervised team responsible for client specific hotel program coordination (HARP & GDS)* Provided support for client hotel program visibility in online booking tools * Developed MS Access database utilized for generating client GDS rate loading instructions ensuring client rates availability for booking

Web/Media Designer:* Provided guidance for user interface design of new Web site* Designed logos and marketing material* Designed and Produced PowerPoint presentations for Executive TeamProduction Editor:* Designed database to store product changes/updates* Responsible for electronic file production, maintenance and storage

* Responsible for creating effective graphic design of manuals, workbooks, presentations.* Coordinated printing and distribution of training material. * Primary editor for training content.