I work towards Customer Success and product adoption for Managed Private Cloud (Rackspace platforms) - Colocation, OpenStack Private Cloud, OpenStack Public Cloud. & Managed Public Cloud (Partner Platforms)- Azure, AWS, GCP customers at Rackspace.I manage a strategic portfolio of customers alongside Lead Engineers and Account Directors. I am responsible for continually developing and strengthening my customer relationships through proactive and personal interactions. I engage regularly… Show more I work towards Customer Success and product adoption for Managed Private Cloud (Rackspace platforms) - Colocation, OpenStack Private Cloud, OpenStack Public Cloud. & Managed Public Cloud (Partner Platforms)- Azure, AWS, GCP customers at Rackspace.I manage a strategic portfolio of customers alongside Lead Engineers and Account Directors. I am responsible for continually developing and strengthening my customer relationships through proactive and personal interactions. I engage regularly with key stakeholders within my accounts to aid in account development, relying on my commercial and business acumen to plan transformation projects, creating programs, under customer’s strategic goals to achieve business objectives and strategic direction both for my customers and Rackspace. Show less

Customer Success Manager / Service Delivery Manager for key EMEA Managed Public Cloud client base.

Managed Global Business and Financial Market (GBFM) clients such as Visa Europe, Mastercard, Vocalink, Barclays, Thomson Reuters, and Refinitiv as Client Service Manager / Customer Success Manager / Account Manager

Client services associate for British Telecom - Retail Telephony.