Victoria Castelhano Email & Phone Number

United States

Charleston, South Carolina, United States

Mt. Pleasant, Sc

. I was hired immediately into my current position at Petsmart as Customer Engagement Leader/ Petcare Manager and the store has shown the most consist return of regular customers due to my heavy focus on customer service for myself and my team.

Wheaton, Minnesota

Performed manager duties to the standards of corporate which included inventory, food orders, food safety, staffing new hires, community engagement, and customer relationships. Trained and managed all employees on procedures and food safety guidelinesHandling all store deposits, cash drops, safe counts, credit card receipts and online transactions.

Greater Minneapolis-St. Paul Area

For 6 years I worked for a company called Accounts Receivable Services based in Minneapolis Minnesota. This company was the number one medical collection agency for Allina Health System in the midwest also working with MedCredit, MedEligible, Reliance Recoveries and Solution One. Here I would use multi-network systems to collect and report all accounts in question for all legal and/or lending inquiries. My position was created due to my accomplishments from taking the turn around time of a claim from a 10 strategy-day average down to a 24 hour turnaround time using Excellian Production, Remote AKN/VPN/IVR Systems, and E-Oscar Web as well as many others.