Vanessa Castillo Email & Phone Number

Chicago, Il, Us

Chicago, Il

Reduce database inaccuracies through verification of over 1,000 policies monthly, reconcile $8 – 10 million in premium during IT & Finance month end close, ensure policy data and payments are in balance monthly, increase database performance through data and system functionality testing, extract data from underwriting system for data quality assessments, perform agent set up in Underwriting system, verify compliance of agents through quarterly checks, assist Finance and Underwriting with ad hoc projects

Trained associates on products and policies, balanced cash drawers accurately, processed phone orders, started baby registries, maintained multiple departments, stocked products, processed transactions, answered phone calls

Processed customer transactions, referred customers to personal bankers, balanced cash drawer accurately, balanced and audited ATM machine, answered phone calls

Maintained multiple departments, trained new staff, stocked products, processed transactions, answered phone calls

Master'S Degree, Business Administration

Bachelor Of Science (B.S.), Business Administration, Marketing

Activities and Societies: SIUE Marketing Association