Varun Chaudhary Email and Phone Number
Quality Analyst with 6+ years of professional experience in the support industry. In previous positions, exceeded expectations and have been awarded many times with “Extra Miler”, “Best customer service experience” and “Employee of the month” awards. Have worked with Customer service, sales, and collection campaigns. I always look forward to learning new things and am open to feedbacks. I am a quick learner and adapt new work ethics easily.
Johnson Controls
View- Website:
- johnsoncontrols.com
- Employees:
- 63228
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Assistant Quality Assurance ManagerJohnson Controls Nov 2023 - PresentGurugram, Haryana, India
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Quality AnalystJohnson Controls Mar 2022 - Nov 2023Gurugram, Haryana, India● Identify/Evaluate CTP's and CTQ's and help move towards industry benchmark● Integrity of Reporting - Accuracy of reporting of numbers, volumes, productivity, audit sampling, Quality Report, KPI's & SLA's● Reporting – Dashboards/MBRs ● New-Hire QA Talk● Internal/external Calibrations● Daily huddles● Training new QAs● Quality sessions● Co-facilitated Voice and Accent trainings/sessions
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Quality Assurance AnalystPersoniv Jul 2021 - Feb 2022Gurugram, Haryana, India● Promoted as a Quality Analyst in July 2021.● Took sessions for New Hire batches and process updated ● Onboarded new QAs and help them understand the process● Audited “Sale and Non sale” calls● Sent daily MTD reports and storylines -
Customer Service SpecialistPersoniv Oct 2018 - Jul 2021Gurugram, Haryana, India● Sending daily login reports to the management and sharing updates.● Have worked with all three LOB’s (Calls/Chats/Emails)● Added to Phone a Friend Queue● Shopify SME
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Customer Service SpecialistFis Global Business Solutions India Private Limited Oct 2017 - Apr 2018Gurugram, Haryana, India● Assisting clients with their American Express Gift Cards related queries.
Varun Chaudhary Education Details
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Bachelor Of Arts - Ba -
Adarsh Vidya MandirAccounting
Frequently Asked Questions about Varun Chaudhary
What company does Varun Chaudhary work for?
Varun Chaudhary works for Johnson Controls
What is Varun Chaudhary's role at the current company?
Varun Chaudhary's current role is Assistant Quality Assurance Manager at Johnson Controls.
What schools did Varun Chaudhary attend?
Varun Chaudhary attended University Of Rajasthan, Adarsh Vidya Mandir.
Who are Varun Chaudhary's colleagues?
Varun Chaudhary's colleagues are Thirumavalavan Selvam, Manoj Raathor, Joe Maloney, Homer Gooden, Justin Meek, P.eng, Pmp, Rick Heyne, John Burke.
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Varun Chaudhary
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Varun Chaudhary
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